The advent of consumer owned genetic profiles

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Healthcare October 2017

The advent of consumer owned genetic profiles

Personal genetic services due for explosive growth

Access to genetic information is becoming critical to the effectiveness of a new wave of medical treatments that are becoming available now. [...]

Retail network – Radical changes ahead

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Automotive, Manufacturing October 2017

Retail network – Radical changes ahead

Dealers’ future business models need to evolve towards a mobility-solutions hub

Technological disruptions and new client needs are causing the automotive industry to evolve toward a model based on mobility services. Mobility on demand will become its greatest component, which will require transitioning from a product model to a service model. Therefore, dealers will need to develop new competencies and capabilities aligned with: [...]

“E-lectric” customers

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Energy & Utilities, Strategy & Organization October 2017

“E-lectric” customers

Understanding customers’ online engagement with their power and gas utilities: The case of Spain

"Utilities, brace for the online impact."
The shift to online channels has long since ceased to be a current topic among companies in retail and banking, for example. These companies have redefined the customer relationship model, not only in their industries, but in other sectors as well. The utilities industry, which has traditionally not been engagement intensive, is being affected by this model redefinition and progressively moving to digital channels. The rise of purely online players, increasingly blurred market boundaries as utilities offer additional services, and new customer experience requirements have made this online move both challenging and critical. [...]

Autonomous Driving in an Urban Context

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Travel & Transportation October 2017

Autonomous Driving in an Urban Context

In our Munich office we carried out an Executive Roundtable covering the topic of “Autonomous Driving in an Urban Context”.

The aim of the event was to provide its participants with the opportunity to be part of an interactive, cross-industry session with exchanges of real-life experiences presented by top management representatives from the automotive, telecommunication, engineering and electronics industries, as well as from technology start-ups. [...]

Seizing the digital opportunities in pharma

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Healthcare, Strategy & Organization October 2017

Seizing the digital opportunities in pharma

Preparing your organization and monetizing the digital technologies

Digitalization in healthcare is booming, and creates unprecedented opportunities to further improve health standards and accessibility. Still, large pharma companies are confronted with the challenge of selecting, funding and developing the right projects among myriad initiatives: What is the right starting point and framework to compete? What to prioritize? How to make digital pervasive in the organization? How to monetize it? [...]

Digital transformation in developing countries

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Technology & Innovation Management October 2017

Digital transformation in developing countries

Promotion and adoption should be the main actions for companies and government

We believe it is a mistake to equate the digital-economy development needs and implications of Latin America (and other developing countries) with those of developed economies. These differences are not only based on the purchase power gaps that every businessperson is aware of, but also how all market forces differ in the two regions. [...]

How to scale your Agile right

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Information Management, Technology & Innovation Management October 2017

How to scale your Agile right

Successfully implementing Agile in large corporations

Being capable to react to change with agility is a key requirement for all companies onboarding digital business models or digital products and processes. It is becoming even more of a necessity to compete. Yet large and grown companies, in particular, see many challenges with the necessary balance between agility and stability - implementing agile methodologies outside thetechnical domain fails in many cases for many reasons.

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In praise of perpetuity

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Energy & Utilities October 2017

In praise of perpetuity

National oil companies manifesto

Perpetuity is every national oil company’s mission. Their articles of incorporation proclaim that they must toil for future generations. While international operators can wander from one country to the next according to the circumstances and various regulatory frameworks of producing countries, national oil companies cannot be so versatile. [...]

5G deployment models are crystallizing

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TIME June 2017

5G deployment models are crystallizing

Opportunities for telecom operators to facilitate new business ecosystems

5G comes with the promise of unseen services and futuristic use cases. Telecom operators andother industry players are making big bets on next-generation services. 5G will bring newinteractive and immersive experiences to customers. [...]

Food & Beverage in Spain

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Consumer Goods June 2017

Food & Beverage in Spain

Consumer shifts will unlock further growth

Changes are occurring in the food & beverage industry regarding consumers providing opportunities to unlock growth.

In Arthur D. Little, we summarize them in four key trends : [...]

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