Consumer Goods and Retail

The consumer goods and retail industry is breaking into a new era: Virtual shopping. Ecommerce has just been established, yet more innovative ways are already in place to flood the market providing completely different customer experiences. Game-changing smartphone applications in the Consumer Goods and Retail industry are truly impacting the way consumers shop and consume, communicate and become informed, as well as plan their time. For retailers, at the end of the day, it’s about how and where the consumer decides to spend his money. Smartphones will become the most important digital device for the shopper in the Consumer Goods/Retail transaction process.

Virtual shopping offers tremendous potential for different industries – but industry players have to get it right. But how can they integrate the new channel in their customer experience? How can they create a profitable business model? And when is the right moment to join and with whom?

Values ahead: Linking strategy, technology and innovation in the convergence of industries

Arthur D. Little’s Consumer Goods & Retail practice (CGR) has worked in the consumer goods and retail market globally for decades and consulted many key players in various assignments during that time. [...]

A major European retailer and producer of several food and non-food categories developed a new premium mineral water brand. The question then was how to identify attractive markets for an internationalization strategy of this premium mineral water. Arthur D. Little, besides identifying target markets also developed a detailed market entry strategy. [...]

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Viewpoints26 June 2017

5G deployment models are crystallizing

Opportunities for telecom operators to facilitate new business ecosystems

5G comes with the promise of unseen services and futuristic use cases. Telecom operators andother industry players are making big bets on next-generation services. 5G will bring newinteractive and immersive experiences to customers. [...]

Viewpoints20 June 2017

Food & Beverage in Spain

Consumer shifts will unlock further growth

Changes are occurring in the food &amp; beverage industry regarding consumers providing opportunities to unlock growth.<br /><br />In Arthur D. Little, we summarize them in four key trends : [...]

Viewpoints22 September 2014

Feed the Lion

FMCG Opportunities and Challenges in Africa

The African continent is seeing rapid economic growth, coupled with a substantial increase in middle-class population and disposable income levels. Global companies are eyeing the African market for future growth and investing accordingly, [...]

Viewpoints08 July 2014

Heading for New Shores

A pragmatic approach for the strategic assessment of foreign markets

The decision to enter new markets requires a comprehensive assessment of market structures, customer demands, local competitors and potential business partners along the value chain. One of the major obstacles in the way of companies [...]