Why digitally enabled mobility is rising so fast in China
Taxi-hailing platforms in China have been in the spotlight recently, with the merger of Kuaidi and Didi totalizing more than 250 million users and launching a chauffeur service that two years ago was only known through Uber outside China.
Automotive, Travel & transportation
The China light van segment
A dynamic market with increasing volume and shifting needs
The light van market in China seems to be a long-forgotten segment for foreign OEMs. The market is mostly in low-tier cities and rural areas where customers have limited budgets.
“We should embrace the future for all the opportunities it holds, and have faith in it.”
Gemalto is a world-leader in digital security solutions and devices – Gemalto technology is in the pockets of one out of every two human beings in the world today.
After Sales: Customer Orientation Unsatisfying
Automotive OEMs and their dealer organizations neglect the process stability in after sales. Performance transparency and motivation need to be increased.
The competitive situation in automotive after sales has continuously changed in the recent past. Independent workshops and repair shop chains have gained significant market share.
Marketing & sales
Fit for Customer Interaction
How do automotive manufacturers with multi-level sales structures align their interaction center organizations with increasingly demanding customer and product requirements?
The customer is moving more and more toward the focus of interaction, leading to more frequent and intensive customer dialogues in different channels.
Marketing & sales
The Automotive CO2 Emissions Challenge
2020 Regulatory Scenario for Passenger Cars
Oil dependency and climate change are topics highly debated by governments and communities, and as a consequence, original equipment manufacturers (OEMs) must define investments, control manufacturing costs and review their car portfolios constantly to cope with worldwide future challenges.
“We live in a culture of permanent transformation.”
Audi has been thriving in the luxury car segment. But the company knows that it cannot rest on its laurels. In our interview Rupert Stadler, Audi CEO, talks about the key challenges driving the company such as alternative drive systems, connectivity and the rise of megacities.
Organization & transformation
The Future of Active Safety
The next steps towards autonomous driving
Many passive safety features and driver experience attributes in today’s cars make the cars heavy, bulky and costly. Taking human error out of the equation enables OEMs to rethink the car.
The Struggle for Survival
Helping automotive dealers in enhancing business profitability through effective operational practices
Despite analysts forecasting a rebound in 2014, sales volumes are not expected to be back at the pre-crisis level in the years to come. Until now OEMs and their NSCs (National Sales Companies) have reacted to the crisis by undertaking short-term tactical actions.
Future-proof & lean DMS integration
How to overcome costly and complex DMS integration and support new business opportunities such as online sales, better customer experience and analytics, as well as connected cars
Efficient processes and systems in automotive retail are gaining importance for OEMs. They actually are a critical success factor to reach sales targets by enabling efficient customer facing processes and lean processing of large sales quantities.