financial services

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Driving Banks' Value Through M&A

Strategic Mergers and Acquisitions are Reshaping European Banking

The crisis in the financial markets is providing additional momentum for already increased M&A activity, with a number of sizeable institutions suddenly up for sale. How can banks manage post-merger integration successfully to realise true growth in value?
Financial services

Six Habits of Highly Efficient Insurers

Key areas of success

Efficiency in Europe's insurance industry has improved significantly in recent years. These improvements might seem to be the result of programmes to reduce costs and increase operating profits, but closer inspection shows that the most efficient companies adopt a far broader range of strategies. A...
Financial services

Survival of the Fittest

The future of the European leasing market

After years of record growth, the European leasing market will see a projected negative growth of about minus 10 per cent in 2009, and the number of leasing providers is set to decrease by up to 30 per cent over the next five years. Which players will survive and what business model do they need to...
Financial services

Tapping potential in Europe's card market

How to benefit from a growing market

Cards are the fastest-growing form of non-cash payment around the world. The European card market retains huge potential for growth - 80 per cent of transactions in Europe are still made in cash. European card issuers can draw on trends in mature markets to identify the strategies they need to...
Financial services

Banking on the go

Identifying and capturing value in mobile banking

As some banks begin to exploit the mobile phone to offer customers services characterised by a previously unimaginable level of accessibility, convenience and personalisation, a profound transition in the relationship between people and their finances is underway. This paper looks at how banks can...
Financial services

Evolution of the species

Optimising the IT sourcing model

Few IT departments are in good enough shape to meet the challenges arising from the current financial crisis. Optimising the IT sourcing model can provide a solution. Arthur D. Little proposes a service integrator approach: by outsourcing IT to a service integrator, companies can focus internal...
Financial services, Information management

Emerging markets in microinsurance

How to establish a foothold in the new market segment serving low-income customers

Low-income households feel the impact of adversity more heavily than most in society, yet have little access to affordable insurance products that could help to protect them. However, as insurance providers become increasingly aware of this unmet need, a new microinsurance industry is emerging. To...
Financial services

Microfinance on the Rise

A Socially Inpsired Business Model about to Emerge into an Asset Class

Microfinance has already reached millions of households worldwide. This practice of extending small loans to very poor people for self-employment projects does not limit itself to developing countries but can also be found increasingly in European countries. As a result of the unmet demand for...
Financial services

Sustainability in retail banking: Revenue protection or

Financial services and sustainability might sound like an odd couple, but many banks have recently launched products and services driven by social and environmental issues. In this article the authors have undertaken a study of major banks to see how important these kind of products have become,...
Financial services, Strategy, Sustainability