Efficiency in Europe's insurance industry has improved significantly in recent years.
Survival of the Fittest
The future of the European leasing market
After years of record growth, the European leasing market will see a projected negative growth of about minus 10 per cent in 2009, and the number of leasing providers is set to decrease by up to 30 per cent over the next five years.
Tapping potential in Europe's card market
How to benefit from a growing market
Cards are the fastest-growing form of non-cash payment around the world. The European card market retains huge potential for growth - 80 per cent of transactions in Europe are still made in cash.
Banking on the go
Identifying and capturing value in mobile banking
As some banks begin to exploit the mobile phone to offer customers services characterised by a previously unimaginable level of accessibility, convenience and personalisation, a profound transition in the relationship between people and their finances is underway.
Evolution of the species
Optimising the IT sourcing model
Few IT departments are in good enough shape to meet the challenges arising from the current financial crisis. Optimising the IT sourcing model can provide a solution. Arthur D.
Emerging markets in microinsurance
How to establish a foothold in the new market segment serving low-income customers
Low-income households feel the impact of adversity more heavily than most in society, yet have little access to affordable insurance products that could help to protect them. However, as insurance providers become increasingly aware of this unmet need, a new microinsurance industry is emerging.
Microfinance on the Rise
A Socially Inpsired Business Model about to Emerge into an Asset Class
Microfinance has already reached millions of households worldwide. This practice of extending small loans to very poor people for self-employment projects does not limit itself to developing countries but can also be found increasingly in European countries.
Sustainability in retail banking: Revenue protection or creation?
Financial services and sustainability might sound like an odd couple, but many banks have recently launched products and services driven by social and environmental issues.