consumer goods retail

Consumer goods & retail

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The Breakthrough Incubator

How to rapidly create and launch a new step-out business

Creating a new step-out business is not easyAchieving the revenue growth that markets expect can be challenging: growth by acquisition is expensive, and organic growth is often too slow and incremental. Therefore, a key priority for global corporations is to improve performance in breakthrough...
Consumer goods & retail, Public services, Technology & innovation management

The Breakthrough Incubator - how to create and rapidly

Despite businesses focusing their efforts on improving breakthrough innovation performance, many still fail to create sustainable new businesses of scale. The Breakthrough Incubator model, a new approach built on radical collaboration across the innovation ecosystem, covering the entire process...
Consumer goods & retail

Food & Beverage in Spain

Consumer shifts will unlock further growth

Changes are occurring in the food & beverage industry regarding consumers providing opportunities to unlock growth.In Arthur D. Little, we summarize them in four key trends:Demographic Variations. The importance of the segment of the elderly, a segment in which much of the purchasing power is...
Consumer goods & retail

The Future of Agri-Food

The world population continues to grow, and by 2050 a 70% increase in food production will be required to sustain it. Science and technology is widely recognized as being a key enabler to achieving this step change. However, many businesses in the agri-food industry struggle to invest precious...
Consumer goods & retail, Technology & innovation management

Feed the Lion

FMCG Opportunities and Challenges in Africa

In this paper, we have identified countries within the African continent that have the potential to yield above average returns for FMCG companies, using a two-tiered screening process. Furthermore, we have highlighted the unique consumer characteristics and market dynamics of the selected...
Consumer goods & retail

Worldclass Purchasing

Central results from the "Purchasing Value Excellence" (PVE) study

The global financial and economic crisis appears to have pulled out of its low point. An economic turnaround is expected in 2010. Now is when the decision is made as to who will capitalise on the opportunities of the coming recovery phase and who can lay the foundation for the years of future...
Consumer goods & retail, Operations management

Procurement Performance Measurement

What CFOs expect from measuring Procurement Success

Procurement excellence is increasingly becoming an important factor in delivering efficient operations within successful companies. On the surface, effectively measuring procurement performance is not rocket science. However looking deeper, adequate measurement of procurement success is a big issue...
Consumer goods & retail, Operations management

U-Channel Retail – Update Fall 2013

Transformation of the retail function toward a new model that is Ubiquitous, Universal and Unique

This evolution naturally concerns the traditional high street retailers but also the wide spectrum of B2C companies with developed retail activities. This includes banks, telecommunication operators, postal operators, utilities providers and many more. In this article, we provide insights into how...
Consumer goods & retail

WOWing Customer Service Strategies

Key Success Factors to Design and Implement Service Excellence

Particularly in B2C related business segments involving a high number of customer driven transactions (e.g. Telco, airline, utilities, financial services) customer expectations have grown tremendously over the last decade and most customers are dissatisfied with the service they receive. That’s why...
Consumer goods & retail, Strategy

R&D needs in the food and drink industry

The report sets out the main drivers for innovation activity, the technological challenges which food and drink companies must address, and potential long term technology solutions to address these priority challenges.  It provides recommendations for Government and industry on how to...
Consumer goods & retail