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Tracking Electronic Commerce: Signals of Change

While virtually all businesses today seem to have their own Web sites, most businesses have yet to become deeply involved in electronic commerce (EC): 80 percent of EC is conducted by the top 25 suppliers on the Internet. As the CEO of a large publishing house has said, "Once you can tell the success story of electronic commerce without mentioning Amazon, Cisco, and Dell, I will take this trend for real." When will EC become real for companies other than the pioneering early adopters? For many businesses, this question will be a key strategic issue – for some, even an issue of survival. The ability to recognise early indicators of accelerated e–commerce growth will help these businesses to know when to "take this trend for real".

While virtually all businesses today seem to have their own Web sites, most businesses have yet to become deeply involved in electronic commerce (EC): 80 percent of EC is conducted by the top 25 suppliers on the Internet. As the CEO of a large publishing house has said, "Once you can tell the success story of electronic commerce without mentioning Amazon, Cisco, and Dell, I will take this trend for real." When will EC become real for companies other than the pioneering early adopters? For many businesses, this question will be a key strategic issue – for some, even an issue of survival. The ability to recognise early indicators of accelerated e–commerce growth will help these businesses to know when to "take this trend for real".