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"The customer is the determining factor"

In this exclusive interview, Harri Kerminen, president and chief executive of Kemira, provides an insight into the participatory culture of the Finnish global chemicals group and reveals his thoughts on a changing portfolio, sustainability and how to deal with a challenging economic climate.


Biomimicry: from curiosity to commercial reality

"Nature imitates art", argued Oscar Wilde, but today’s scientists imitate nature. This article examines the remarkable field of biomimicry, in which nature’s ingenious solutions to problems that have long baffled engineers are imitated and adopted.

Technology & innovation management

Private Equity: Strategies for creating value in a...

The credit crunch and the subprime crisis have changed the landscape for private investors. But that doesn’t have to mean the end of the road for private equity.

Private equity

Black Swan events - Should you be concerned?

The discovery of black swans in Western Australia was a shock for scientists. Today those unexpected birds have become a symbol for the disruption of the bell curve that is used for most forms of variation.


Understanding customer needs as the driving force for...

Service, individuality, quality and reliability have turned us into one of the leading travel organizers worldwide.

Travel & transportation

Back to basics - again

Five years ago, after the bursting of the previous stock market bubble, the Prism article "Back to Basics" took a close look at the rules of the game followed by companies that have achieved long-term success.


Product carbon footprinting - How to stay ahead in a carbon...

The climate debate has moved beyond the question of whether climate change is happening. The issue is no longer whether there should be limitations on carbon emissions, but when and how these limitations should be imposed.

New business models for mobile operators

Just a few years ago, mobile network operators dominated their industry. The mobile phone ecosystem was in effect closed, and the network operators controlled not only the networks but also the services and the technology. Today they risk becoming mere "bit-pipe" providers.

Telecommunications, Information technology, Media & Electronics (TIME) Technology & innovation management

Bringing business models down to earth

The term "new business model" has an enticing ring to it, as it refers to a new and supposedly better way of making money. Ryanair, McDonald’s, IKEA and Amazon are examples that come to mind immediately.

Strategy, Technology & innovation management

Global dominance through the emerging middle segment

The rise of emerging markets in the coming decades will have huge implications for companies. Any multinational company that aims to be a global leader must know how to capture a significant share of the largest customer segment in countries such as China, India, Russia and Brazil.