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Product carbon footprinting - How to stay ahead in a carbon...

The climate debate has moved beyond the question of whether climate change is happening. The issue is no longer whether there should be limitations on carbon emissions, but when and how these limitations should be imposed. Do you know how much carbon dioxide your company emits to make its products...

New business models for mobile operators

Just a few years ago, mobile network operators dominated their industry. The mobile phone ecosystem was in effect closed, and the network operators controlled not only the networks but also the services and the technology. Today they risk becoming mere "bit-pipe" providers. This article shows which...
Telecommunications, Information technology, Media & Electronics (TIME), Technology & innovation management

Bringing business models down to earth

The term "new business model" has an enticing ring to it, as it refers to a new and supposedly better way of making money. Ryanair, McDonald’s, IKEA and Amazon are examples that come to mind immediately. Admirable as these may be, they are also so extraordinary that they provide little guidance to...
Strategy, Technology & innovation management

Global dominance through the emerging middle segment

The rise of emerging markets in the coming decades will have huge implications for companies. Any multinational company that aims to be a global leader must know how to capture a significant share of the largest customer segment in countries such as China, India, Russia and Brazil. These new...

Improving satisfaction throughout the customer life-cycle

It is becoming ever more crucial for companies not only to keep customers happy, but to keep the right customers happy. But how can they measure the value of customers through the whole customer life-cycle? In this article, the authors explain the methodology developed by Arthur D. Little that...
Consumer goods & retail

Biofuels 2.0: investment opportunities and risks

Demand for biofuels is rapidly increasing as governments respond to climate change concerns. For the investor, such a rapidly growing market is attractive, but current demand depends heavily on government incentives. Newer "secondgeneration" technologies offer the potential for improved performance...
Automotive, Utilities & alternative energy, Sustainability

Open innovation between business and government: clever...

In recent years, open innovation has become one of the most powerful tools in helping business and governments foster and stimulate regional economies. Arthur D. Little has carried out a global study to find out what a number of regions have done. This article presents the results of the study plus...
Strategy, Technology & innovation management

Sustainability within and beyond the ICT industry

How can information and communication technologies help to address sustainability issues? This article shows that, as well as using innovative methods to improve its own sustainability profile, the ICT industry is perfectly placed to enhance sustainability in other sectors, using the challenge of...
Telecommunications, Information technology, Media & Electronics (TIME), Sustainability

Sustainability in retail banking: Revenue protection or...

Financial services and sustainability might sound like an odd couple, but many banks have recently launched products and services driven by social and environmental issues. In this article the authors have undertaken a study of major banks to see how important these kind of products have become,...
Financial services, Strategy, Sustainability

How electricity utilities can make investment decisions for...

As the debate over global warming grows ever-louder, the electricity industry faces growing pressure to reduce its carbon dioxide emissions. The industry is heading for a low-carbon future and knows it, and this article offers a way for utilities to make the investment decisions needed now that...
Utilities & alternative energy, Strategy