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Reengineering Revisited: Achieving Seamlessness

Some people assume that reported failures in business process redesign (BPR), also known as reengineering, sound its death knell. We see such predictions as grossly premature.

The Chief Technology Officer as an Agent of Change

Peter Drucker wrote in one of his many insightful essays: "The source of wealth is knowledge. If we apply knowledge to tasks we already know how to do, we call it productivity.

Managing Transformational Change

The pace of change is faster than ever before – and accelerating. While new technologies transform the ways people work and the ways businesses operate, new markets, with enormous potential, are opening up in Asia, Eastern Europe, and Latin America.

Managing Technology on a Global/Local Basis for Optimal...

Over the last decade, many large organizations have faced the challenge of intensifying international competition – within, their own domestic markets, across continents, and even worldwide.

Leaders' Perspectives on Business Ethics: An Interim...

We are engaged in a series of conversations with chief executives of large international companies about the ways they define, promulgate, and implement standards of ethical behavior in their firms. This progress statement is intended in part to prompt responses from Prism readers.

Doing More With Less: Improving Environmental Management...

In recent years many companies have made impressive gains in strengthening their environmental, health, and safety (EHS) management. But they have also seen their EHS costs increase dramatically – to as much as 4 percent of sales and even more.

Measuring the Performance of the Innovation Process

When executives examine how smart their innovation processes are, the soul–searching involves questions of effectiveness, efficiency, and risk. How does the company's record of success in innovation stand up against competitors'?

Transnational Corporations and Global Environmental Policy

Ten years ago, "environmental" was not a very important word in the business lexicons of most transnational companies. Today, many of these companies have made superior environmental performance a worldwide priority.

A Prism Primer Protecting Intellectual Property

Recent news items underscore the effective use of intellectual property to protect and enhance an organisation's competitive position.

Realising the Power of Technology

Companies everywhere are concerned that the return on their investment in technology development (which includes R&D) is inadequate. Their strategies go awry in a number of ways. Technology developed by Xerox or AT&T brings profit to Apple or Sony.