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An Eye on Disclosure: The EC's Eco-Management and...

"... Whereas the provision of information to the public, by companies, on the environmental aspects of their activities is an essential element of good environmental management and a response to the growing interest of the public in information on this subject..."Official Journal of the European...

Realising the Power of Technology

Companies everywhere are concerned that the return on their investment in technology development (which includes R...

Measurement for Environmental Effectiveness

Most major businesses spend more than two percent of sales on environmental, health, and safety (EHS) performance. Yet, remarkably, most of them measure that performance only to the extent required by regulation. Worse, at a time when increasing accountability means rising risk, the measures they...

Viewpoint Achieving Extraordinary Customer Satisfaction:...

Rover Group is currently the largest UK-based automobile manufacturer. Its products have included many famous brands, such as Austin, Morris, Triumph, MG, Jaguar, Leyland trucks, Land Rover, and the Rover brand itself. In the early 1970s, the company was effectively owned by the British Government...

Six Imperatives for Excellence in Environmental Management

In managing for the environment, no company, however accomplished, can afford to rest on its laurels. The solid progress achieved over the past decade – in the development of clean technologies, sophisticated resource recovery systems, innovative environmental management systems, risk management...

Rooting Out the Causes of Inefficient Product Creation

In the decades ahead, successful companies will be those that can develop products with real customer value - and do so fast, consistently, and cost-effectively. Toward this end, most forward-thinking companies have taken initiatives to improve their product creation processes. Among their new...

Business and the Environment: The Shape of Things to Come

Business and the Environment: The Shape of Things to Come

Integrated Design and Manufacturing in Japan

In 1991 I spent four months in Japan visiting companies to study how they use computers in the design of their products. My goals were to determine the outlines of the product development process; to find out what computer tools are in use and where they come from; to learn how the needs of...

Viewpoint Discontinuous Improvement: Five Catapulting Ideas

National and regional economies, like individual enterprises, cannot maintain positions of leadership by conducting business as usual. Nor can they, once they've slipped, regain leadership by imitating the current leader. Imitators seldom if ever catch up to those they imitate. While they are busy...

Controlling the Product Creation Process

Pressure to be first to market with the right products is nothing new. Companies that rely on new product introductions for growth and prosperity have always known that ill-conceived products and lost development time cost them heavily in missed sales targets, lost revenues, postponed profits, and...