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Removing the Barriers to Becoming a High Performance...

Two years ago, one of our clients, the international Morgain Group (not its real name) tried to implement its internal vision of the High Performance Business.

Privatising Privatisation: The Czech Experience

As the dust begins to settle almost three years after the collapse of the Iron Curtain, the Czech and Slovak Federal Republic (often referred to as the C.S.F.R.) has emerged with what is arguably the boldest policy on privatisation among the former Eastern Bloc countries.

Process Thinking: Today's Path to Improved Performance

In the past, when a business was underperforming, its management selected from a set of traditional paths for improvement. They looked at specific functions or identified problem departments or concentrated on broken business units.

Industrial Renewal Through Regional Development

The dissolution of the centrally controlled political and economic system in Eastern Europe has led naturally to the regionalization of this part of the continent.

The High Performance Business: Accelerating Performance...

Wouldn't you like your business to have:95 percent of its customers say they are highly satisfied with the products and services it provides?Its employees say that it's one of the best companies in the world to work for?

The Russian Republic: Issues and Opportunities

Jeffrey Sachs is currently leading a team of economic advisers to Russian President Boris Yeltsin. Frank Yans is a vice president of Arthur D. Little, Inc. This conversation took place on April 30 at Professor Sachs' home in Newton, Massachusetts.

Viewpoint The Message from Rio

The historic Earth Summit in Rio de Janeiro - the United Nations Conference on Environment and Development - effectively demonstrated to the world the magnitude of the challenge we face.

Eastern Europe: The New Investment Frontier

Eastern European countries have strong industrial traditions, much like those of the West, but their economies have been severely distorted by the mismanagement of the now-discredited communist system. Therefore, investment opportunities in the region are often clouded by significant issues.

Making Communication Work

Effective communication among individuals and groups is critical to the execution of complex business processes. It is the vehicle of leadership and vision, coordination and control, the transfer of knowledge, and the realization of creativity.

Viewpoint Organisational Learning: The Key to Success in...

Ray Stata is chairman and CEO of Analog Devices, Inc. This article is based on a presentation Mr. Stata made to Arthur D. Little staff members in June 1992.