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Business Strategy: New Thinking for the 1990s

Strategy is what determines the framework of a firm's business activities and provides guidelines for coordinating activities so that a firm can cope with and influence the changing environment.

Communications: What CEOs Need to Know

To do their jobs well, the CEO and management team of any organization must meet the needs of several important constituencies, including their customers, employees, owners, competitors, suppliers, and the community - each of which interacts uniquely with management.

Envisioning: Creating the Context for Strategy

A CEO friend of ours recently expressed a deep concern about his staff's inability to "think strategically." This was surprising to us, given that this corporation is well-populated with excellent talent.

Viewpoint Japanese Executives Face Life Out of the Nest

Just as the abrupt end of the Cold War has created a "new world order" for statesmen to puzzle over, management leaders worldwide are facing the challenge of a new economic order. Incongruous as it may seem, the legendary Japanese management system appears ill-prepared to cope with this...

The Japanese View of Eastern Europe

During 1990 and 1991, mission after mission of Japanese business executives went to Eastern Europe to explore potential business opportunities. Prime Minister Kaifu and other Japanese political leaders also paid visits.

Removing the Barriers to Becoming a High Performance...

Two years ago, one of our clients, the international Morgain Group (not its real name) tried to implement its internal vision of the High Performance Business.

Privatising Privatisation: The Czech Experience

As the dust begins to settle almost three years after the collapse of the Iron Curtain, the Czech and Slovak Federal Republic (often referred to as the C.S.F.R.) has emerged with what is arguably the boldest policy on privatisation among the former Eastern Bloc countries.

Process Thinking: Today's Path to Improved Performance

In the past, when a business was underperforming, its management selected from a set of traditional paths for improvement. They looked at specific functions or identified problem departments or concentrated on broken business units.

Industrial Renewal Through Regional Development

The dissolution of the centrally controlled political and economic system in Eastern Europe has led naturally to the regionalization of this part of the continent.

The High Performance Business: Accelerating Performance...

Wouldn't you like your business to have:95 percent of its customers say they are highly satisfied with the products and services it provides?Its employees say that it's one of the best companies in the world to work for?