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Viewpoint Organisational Learning: The Key to Success in...

Ray Stata is chairman and CEO of Analog Devices, Inc. This article is based on a presentation Mr. Stata made to Arthur D. Little staff members in June 1992.

The Role of Telecommunications Technology in the Year 2000

Products such as the facsimile machine, the video recorder, and the personal stereo are the fruit of numerous incremental developments in technology. Our ability to forecast the "what and when" of such incremental technical innovations is satisfactory, although the prediction horizon stretches...

Environmental Performance and Business Strategy

Across North America and Europe, companies in a variety of businesses are beginning to use environmental performance to achieve competitive advantage, integrating the management of environmental, health, and safety issues into their operations, business processes, and corporate strategies. In this...

True Wirelessness: A Whole New Ball Game

By the year 2000, ubiquitous wireless personal communications services will change the ways that individuals, businesses, and other institutions in North America and Europe manage their affairs. Already, people are becoming increasingly mobile in their personal and professional lives. More and more...

Acquiring World-Class Resources Without Selling the Ranch

Acquiring critical resources has become an increasingly important aspect of strategy as the established leadership positions of the 1980s have come under siege from new competitors in rapidly changing markets and technologies.

How the New Telecommunications Will Change the Way We Live

Since 1984, the fateful year of divestiture, the historic trickle of new telecommunications products and services has swelled to a flood. Today, telephone companies are rapidly upgrading networks and implementing software platforms that will reduce the time required to introduce new services from...

Division Management: In Charge or at Sea?

We have seen much evidence that the extensive delayering of organizations in recent years has left both CEOs and division managers in many companies confused about their roles. The CEO of an engineering conglomerate told us proudly that he had taken 15 to 20 staff out of each division office. Later...

The North American Free Trade Area: Impacts and Implications

The North American Free Trade Area (NAFTA) - comprising the United States, Canada, and Mexico - will soon come into being as the world's largest trading bloc, directly challenging the growing primacy of the European Community and the Japan-East Asia bloc.

Soft Measurement: A Vital Ingredient in Quality Improvement

During the early days of the quality revolution, when quality improvement efforts were focused primarily on manufacturing, managers measured hard facts - errors, rejects, and production time - as a way to document tangible improvements in the production process.

Packaging: Meeting the Environmental Challenge

Packaging is the ultimate symbol of the 20th century's consumer culture. It protects what we buy and raises our standard of living. In developing countries, 30 to 50 percent of food shipments are spoiled because of inadequate packaging and distribution systems. In developed countries with more...