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Telecommunications Services: Industry Directions and...

Over the next 15 years, the telecommunications services industry will achieve dramatic growth in both new services and revenues - with significant implications for nations, businesses, and individuals around the globe.

Business Strategy: New Thinking for the 1990s

Strategy is what determines the framework of a firm's business activities and provides guidelines for coordinating activities so that a firm can cope with and influence the changing environment.

Product Quality in Transition

In the 1980s, many Western companies discovered Total Quality Management.

Identifying Strategic Environmental Opportunities: A Life...

Leading companies now recognize that commitment to the environment can help them not only avoid costly problems or liabilities, but also identify environmentally based opportunities for competitive advantage.

Implementing Total Quality Management

The key to a successful Total Quality Management (TQM) program is not in understanding it - TQM is, after all, largely common sense - but in actually doing it.

European Environmental Trends in the 1990s

Companies worldwide would do well to take note of environmental trends now developing in Europe.

Beyond the Quality Revolution: Linking Quality to Corporate...

Victor Hugo once wrote that "there is nothing like dream to create the future," and history supports his claim. Hugo's own countryman and contemporary, Jules Verne, imagined a time when rockets might carry passengers bound for the moon.

Environmental Excellence: Meeting the Challenge

Environmental, health, and safety management is one of the most pressing challenges facing corporations today. However, except for a handful of progressive companies, most organizations are not yet devoting to this critical area the full attention and resources it needs.

Viewpoint New Tools, New Rules: Playing to Win in the New...

At temperatures near absolute zero, and now at much higher temperatures for some ceramic materials, superconductivity occurs. The rules that govern the propagation of electricity suddenly change. Resistance disappears and electrical devices become much more efficient.

Safeguarding the Environment: Critical Issues for Today and...

Underlying all environmental issues is the tension between stewardship of the environment and the goals of business, namely growth and profitability. Today, the message of the scientists is being heard.