Cutting the Profitability Gordian Knot
by Klas Anderlind, Martin Glaumann, Agron Lasku, Christoffer Möller
Take Quantum Leaps AND Incremental Steps to Survive in the Urban Public Transport Value Chain

By mastering operational and innovation excellence, market players can increase their profit pool, attract cross industry partners, and take the lead towards system innovation. In this paper we share our thoughts on operational and innovation excellence as key elements to excel and be a winner in the public transport industry going forward.