Do more IT for less
October 2011
Best-in-class companies act beyond pure cost-cutting in ICT

Economic downturns force a cost-orientation, especially for "commodities" like information & communication technology (ICT). The pressure on ICT organisations to improve efficiency and effectiveness rises - but best-in-class companies act beyond pure cost-cutting: a holistic performance optimisation, maintaining and streamlining the strategic ICT portfolio and addressing all relevant CIO levers for performance results in a higher long-term ICT value and profitability contribution. The Arthur D. Little ICT performance radar contains a well proven set of levers to unveil these improvement potentials.