Shared services – Event summary Executive Roundtable
by Thomas Becker
The transformation challenge to realize benefits from shared services

Since the mid-1980s discrete shared services have been implemented across the globe; for instance, in finance & accounting, purchasing, IT and HR. Meanwhile, shared services have become a “commodity” approach for organizational performance improvement and developed as global and integrated business services. Arthur D. Little invited top executives and experts from different functions and industries to its Munich office to exchange approaches and practical experiences from shared-service implementations.