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Business-IT-Partnership: It’s complicated

Nothing runs without IT: In the era of digitalization the partnership between business and IT is more essential than ever, but the partnership is

There is no digital future without adequate information technology.In theory, IT should act as a business partner. As the central interface within the company, it connects all business operations and processes, forming the platform for digitalization. In reality, a perfect relationship between...
Information management

Beyond the best network operations!

How telecom operators can enhance network operations efficiency and customer experience

Current international industry trends predict mid-term reductions of profitability margins for telecom operators, in particularfor mature markets. This is a result of huge investments (GSMA estimates that telecom operators will invest $1.7 trillionon capex during 2014-2020) that are required to...
Telecommunications, Information technology, Media & Electronics (TIME)

Building the Smart Hospital Agenda

A comprehensive approach for Hospitals executives to develop their Smart Hospital Strategy and Implementation program

A number of factors have been contributing to a rapid change in care delivery models world-wide. Increasing cost of care, need to improve access to care, inherent complexity in treatment options and increasing involvement of patients in the care delivery cycles - all of these factors have fostered...
Healthcare & life sciences

Battery Storage: Still Too Early?

A report by Arthur D. Little

Renewable energy deployment over the last decades has posed unprecedented challenges for the planning and operation of power systems. In the context of increasingly decentralized and intermittent generation, power utilities1 and system operators need to rethink their portfolios, business...
Utilities & alternative energy

Major strategic choices ahead of TelCos: Reconfiguring for value

How digitalization will impact telecommunication operators’ configuration

The telecom industry is not in a stable state. In fact, due to the increasingly large strategic and technical option space, we expect operators to become more diverse. Within the next five years, the structure of operators will likely have changed significantly. This makes evaluating them...
Telecommunications, Information technology, Media & Electronics (TIME)

Digital future of electrical networks

How can electricity utilities tackle the digitalization challenges of their network business?

Key triggers for digitalization of utility companies Digital transformation is increasingly impacting businesses around the world. The ubiquity of the Internet and the extremely rapid expansion of disruptive technologies have changed the dynamics within several industries. As...
Utilities & alternative energy, Technology & innovation management

Rethinking managed services group designs

How telco group designs can unlock value for managed ICT services

As the success of managed services (MS) continues to drive growth in the B2B space, an increasing number of operators are venturing into the managed ICT space. However, the role telecommunication groups should play when selling and providing managed ICT services must shift from the...
Telecommunications, Information technology, Media & Electronics (TIME)

Telecom retail & consumer protection

Just a compliance challenge, or a differentiation opportunity?

Telecom players dedicate significant resources to complying with retail & consumer protection (RCP) regulation, having created complex horizontal processes and tools spanning several departments. Despite this, the complexity of the subject and the continuous flow of new rules often translate...
Telecommunications, Information technology, Media & Electronics (TIME)

Future Telco Production Model

How core revenue decline is driving new production architectures

Given the speed of technology cycles, new flexible production architectures are a prerequisite to driving the pace of product innovation and transforming operations. IP networking combined with network function virtualization (NFV)/cloud and software-defined networking (SDN) are emerging...
Telecommunications, Information technology, Media & Electronics (TIME)

Race to Gigabit Fiber

Telecom incumbents pick up pace

1. Fiber (FTTH/B) investments are more common now than ever before Fiber1 investments have become more common now than at any point in the past. Since we published the previous version of our Global Fiber Report in 2010 and 2013, the number of countries2 with more than 95%...
Telecommunications, Information technology, Media & Electronics (TIME)