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The Moment of Truth

Cable infrastructure as a competitive Next Generation Access (NGA) platform in a financial crunch?

Cable operators are not only increasing market share but have also developed a cost-effective evolution path to meet future demand. In the foreseeable future, customer experience over cable will be comparable to that of fibre access networks.

Evolution of the species

Optimising the IT sourcing model

Few IT departments are in good enough shape to meet the challenges arising from the current financial crisis. Optimising the IT sourcing model can provide a solution. Arthur D.

Financial services Information management

Banking on the go

Identifying and capturing value in mobile banking

As some banks begin to exploit the mobile phone to offer customers services characterised by a previously unimaginable level of accessibility, convenience and personalisation, a profound transition in the relationship between people and their finances is underway.

Financial services

Driving After Sales excellence

How to grow profit & market share through high-performance After-Sales?

In the current automotive market environment, the after-sales sector represents one of the few remaining opportunities to generate substantial operating profits. However, this remaining stronghold of profitability is already under increased competitive threat.

Do more IT for less

Best-in-class companies act beyond pure cost-cutting in ICT

Economic downturns force a cost-orientation, especially for "commodities" like information & communication technology (ICT).

Information management

Emerging markets in microinsurance

How to establish a foothold in the new market segment serving low-income customers

Low-income households feel the impact of adversity more heavily than most in society, yet have little access to affordable insurance products that could help to protect them. However, as insurance providers become increasingly aware of this unmet need, a new microinsurance industry is emerging...

Financial services

Optimizing Involvement in the Development of Sustainability

Balancing Integrity and Innovation

Public policy is increasingly influencing the corporate sustainability agenda, as is the need for companies to engage in its development. This is by no means a simple task.

Sustainability

Winning on the E-mobility Playing Field

How to avoid a "red" business case for "green" vehicles

In the middle of the current automotive crisis, everyone seems to be electrified. Most OEMs are investing significantly in developing e-technology and governments across the globe are rolling out plans to subsidise e-mobility.

Smart Grid opportunities for telcos

New business models in the electricity market of the future for telcos

Existing electricity grids are not capable of satisfying the increasing demand for a reliable electricity supply in the long run.

Realigning UK Energy Policy

From a High Cost, Low Quality System to a Robust, Cost-Efficient Infrastructure

For more than a decade, the government has pursued a series of inconsistent policies in the electricity sector, flip-flopping between conflicting policy objectives that if implemented would likely lead to a high cost, but low quality, electricity system that will not deliver the desired climate...