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Innovation in the Indian life insurance industry

Improving customer retention through predictive analytics

Predictive analytics provides the necessary tools to Indian life insurance companies to improve customer retention, optimize business processes and improve profitability.In India, there are 24 life insurance companies. Life Insurance Corporation of India (LIC), a Government of India-owned...
Financial services, Strategy, Organization & transformation

Digital Lean Management

Unlock potential and achieve next performance levels

Unlock potential and achieve next performance levelsSuccessful companies have achieved outstanding performances by incorporating Lean Management at the center of their corporate transformations. At the same time, the potential of digital technologies to transform performance has become widely...
Operations management

Digital workplace

The foundation of the digital organization

Reshaping the workplaceDigitalization brings radical changes for all organizations, independent of industry and size. The competitive landscape is transforming, as existing business models face disruption and traditional value chains disintegrate. In their stead, new value networks are emerging, in...
Telecommunications, Information technology, Media & Electronics (TIME), Strategy, Organization & transformation

Energy hand in hand with telco

Is a wave of merging electric utility and telco assets imminent?

Liberalization of telco and energy sectors incentivized traditional telco and energy companies to look for new revenue sources beyond their traditional business scope. Telco companies have started to sell energy, gas and heat while energy companies often offer telco services. Simultaneously, we...
Telecommunications, Information technology, Media & Electronics (TIME), Utilities & alternative energy

The digital (r)evolution of data models

From a product-centric data model towards a “connected” and true customer orientation

Across industries the digitalization changes the way how real world is represented in company data structures. Product or channel orientation is being replaced by customer centricity:Truly customer centric data view of relevant data objects (One customer withan individual service portfolio of many...
Technology & innovation management, Digital company transformation

Energy Journal – Utilities

Perspectives on the Utilities Industry 2017

The energy industry, from oil and gas to utilities, is going through an unprecedented change. It’s a change similar to when the world moved from wood to coal, with the steam machine, or from coal to oil, when utilities centralized and the car industry took off early last century. Today, the shift...
Utilities & alternative energy

Energy Journal – Oil & Gas

Perspectives on the Oil & Gas Industry 2017

The energy industry, from oil and gas to utilities, is going through an unprecedented change. It’s a change similar to when the world moved from wood to coal, with the steam machine, or from coal to oil, when utilities centralized and the car industry took off early last century. Today, the shift...
Oil & gas

Utilities’ contribution to national fiber development

How utilities and telecom operators can cooperate to accelerate fiber deployment

The ultra-broadband demand-supply balance remains an unsolved equationGlobally, the race for fiber infrastructure has been accelerating in the recent past. The number of countries that achieved 95 percent fiber-to-the-home (FTTH) coverage increased from 1 in 2012 to 6 in 2016. Similarly, the number...
Utilities & alternative energy

Output-based regulation

Fields of innovation for energy-grid operators?

The regulatory environment in Europe is pushing network utilities to face new challenges that will heavily impact their operations. Regulators all over Europe are watching the tariff mechanism introduced in Great Britain, named RIIO, which is based on incentives, with interest. Many have plans to...
Utilities & alternative energy

Connected Education

Vodafone Power to you

Arthur D. Little is proud that our Telecoms & Sustainability teams have supported the Vodafone Foundation and over a dozen partners across the world through the development of the ‘Connected Education’ study, seeking to address the target of ‘Quality Education’ which is one of the 17 goals that...
Public services, Telecommunications, Information technology, Media & Electronics (TIME), Strategy