Integrating lean principles into digital transformation
With the advent of digital, many organizations are looking to move away from lean management, in search of more radical performance gains.
Digital transformation & analytics, Operations management
Understanding customers’ online engagement with their power and gas utilities: The case of Spain
”Utilities, brace for the online impact.”
Marketing & sales
The advent of consumer owned genetic profiles
Personal genetic services due for explosive growth
Access to genetic information is becoming critical to the effectiveness of a new wave of medical treatments that are becoming available now.
Healthcare & life sciences
Beyond carrots and sticks
Unlocking safety gains through understanding irrational behavior
Many organizations that have undertaken safety improvement initiatives have found that while easy wins are typically accomplished early on, further progress often becomes increasingly difficult.
Efficiency & effectiveness in rail operations
The role of long-term capex planning and major asset renewal and replacement
In this Viewpoint, we examine the challenge faced by major rail operators in Asia as they seek to address the unavoidable reality of aging assets, while at the same time delivering major capital projects.
Travel & transportation
Seizing the digital opportunities in pharma
Preparing your organization and monetizing the digital technologies
Digitalization in healthcare is booming, and creates unprecedented opportunities to further improve health standards and accessibility.
Healthcare & life sciences
Strategy, Organization & transformation
Digital transformation in developing countries
Promotion and adoption should be the main actions for companies and government
We believe it is a mistake to equate the digital-economy development needs and implications of Latin America (and other developing countries) with those of developed economies.
Technology & innovation management
How to scale your Agile right
Successfully implementing Agile in large corporations
Being capable to react to change with agility is a key requirement for all companies onboarding digital business models or digital products and processes. It is becoming even more of a necessity to compete.
Technology & innovation management, Information management
Car sharing in China: another storm in city mobility
The booming car-sharing business in China, its challenges and key success factors
After Didi acquired Uber China in 2016, the fierce battle between the two chauffeur giants came to an end, resulting in a large customer pool that was well educated on new urban mobility. Now the battle in city mobility continues, with another storm coming in – car sharing. Arthur D.
A tipping point in airport-industry economics
Arthur D. Little explores how airports must adapt their business models
At a time when the airport industry has never been so attractive, Arthur D. Little explores how airports must deal with fundamental disruptions in their business models.