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Simplification and Complexity: The Best of the Best in

For many companies, price is now a given – i.e., for the level of service, product features, and quality they provide, price is not a characteristic on which they can differentiate themselves from their competitors. Rather, it is the base point from which they start to build the value equation.

Technology Foundations of the Learning Organisation

The degree to which modern technology can enable the learning organisation is bounded only by human imagination and creativity. Every day, new and exciting technologies are emerging or are becoming practical and affordable that can have a profound impact on how people capture knowledge, achieve...

Viewpoint The Development of the Turbo-Encabulator

For a number of years now, work has been proceeding in order to bring perfection to the crudely conceived idea of a machine that would not only supply inverse reactive current for use in unilateral phase detractors, but would also be capable of automatically synchronizing cardinal grammeters. Such...

Remediation Management: Improving Performance and Getting

Remediation programs have historically given companies little satisfaction while costing them millions. Leading companies today, however, are finding ways to gain increased control over their remediation programs and greater value from their expenditures. These programs go beyond the largely...

Parenting Advantage: The Key to Corporate-Level Strategy

While business–level strategy has improved dramatically over the past two decades, business–level strategy alone cannot meet the strategic needs of large, multi–business companies. Such companies need strategies for each of their businesses, and they also need something else: a corporate–level...

Manufacturing Management: The Work Force of the Future

In the year 2005, manufacturing will cease to exist as a world apart from product conception, design, delivery, and disposal. Manufacturing – the people, the systems, and the knowledge base – will be fully integrated into a seamless process of value creation. Accordingly, manufacturing workers will...

Measuring Learning: Assessing and Valuing Progress

Say you've just been appointed the CKO – Chief Knowledge Officer – of your organization. You are responsible for managing the company's knowledge capital, including how it is created, maintained, and used. You understand the principles of learning organizations and believe that effective learning...

Minimalist Manufacturing: Doing More, Better, with Less

Consider the 21st century factory. The product, whatever it is, is flawless, "zero defect" in today's manufacturing parlance. Material process flows are uninterrupted. Minuscule inventories, managed in an automated manner, buffer process stages.

Risk Management: The Path to Excellence

For executives who manage risk, ensuring that appropriate standards and practices are maintained and refreshed throughout far–flung, diverse operations has never been easy. In the early 1990s, it got a lot tougher. External pressures and requirements for more detailed, documented risk management...

Preserve the Core/Stimulate Progress: The Yin and Yang of

This article presents the central underlying dynamic of "preserve the core/stimulate progress" that enables enduring companies to adapt to and prosper in a changing and difficult world. It is based on a six–year research project (which led to our book Built to Last1), for which we systematically...