Some people assume that reported failures in business process redesign (BPR), also known as reengineering, sound its death knell. We see such predictions as grossly premature.
Doing Business in China: The Dragon Gathers Speed
The breakneck speed of China's development and growth since the introduction of its "open–door" policy in 1979 has set the stage for what many believe will be the emergence of China as the next economic superpower.
The Chief Technology Officer as an Agent of Change
Peter Drucker wrote in one of his many insightful essays: "The source of wealth is knowledge. If we apply knowledge to tasks we already know how to do, we call it productivity.
Over the past decade, we have heard a lot about the perilous decline of manufacturing in the United States. Yet a review of key indices, adjusted for inflation, reveals an altogether different picture.
Viewpoint Hitchhiking on the Information Superhighway
There is some uncertainty about who first coined the phrase, "the information superhighway." U.S. Vice President Al Gore takes credit for coming up with this felicitous phrasemaking as early as 1978. In the car–crazy U.S. culture, the metaphor quickly occasioned a deluge of clever wordplay.
Best Practices and Beyond
Last spring Arthur D. Little convened six colloquia – stretching from northern California to southern Florida – to which we invited executives from some of the world's most innovative companies. It was an experiment in collaborative learning.
Managing Transformational Change
The pace of change is faster than ever before – and accelerating. While new technologies transform the ways people work and the ways businesses operate, new markets, with enormous potential, are opening up in Asia, Eastern Europe, and Latin America.
Benefiting from NAFTA: New Opportunities in North America
A rather experienced Mexican president, Porfirio Diaz – he was in office 36 years – portrayed his nation's basic attributes in the following way: "Pobre México, tan lejos de Dios, tan cerca de los Estados Unidos." ("Poor Mexico, so far from God, so near the United States.") It's this basic fact o
Managing Technology on a Global/Local Basis for Optimal Synergy
Over the last decade, many large organizations have faced the challenge of intensifying international competition – within, their own domestic markets, across continents, and even worldwide.
Leveraging Customer Value
At the invitation of Arthur D. Little, Inc., executives from a number of leading companies met earlier this year to discuss state–of–the–art advances in one key area of growth: leveraging customer value (LCV).