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Viewpoint Maastricht Doesn't Matter - European

European market integration has been one of the great economic success stories of the past 30 years. But the movement seems to have lost steam. In fact, as the much-hailed "Europe '92" arrived, most European economies found themselves in severe recession. There is no evidence that the promises of...

Measuring the Performance of the Innovation Process

When executives examine how smart their innovation processes are, the soul–searching involves questions of effectiveness, efficiency, and risk. How does the company's record of success in innovation stand up against competitors'? Does the company achieve an adequate return on its investments in...

Supply Chain Management

Chief procurement and logistics executives from 12 influential companies – representing combined revenues of some $360 billion – met at the Arthur D. Little Colloquium on Supply Chain Management. They rubbed shoulders, shared insights, and "pushed the envelope" of the state of the art in this field.

Recreating the Argentine National Oil Company: A Paradigm

As has been widely documented, Argentina is in the process of dramatic change from a centrally controlled economy with protected markets to a competitive economy with open markets. The pace of change and its evident success testifies to the leadership of President Carlos Menem, who took power in...

Transnational Corporations and Global Environmental Policy

Ten years ago, "environmental" was not a very important word in the business lexicons of most transnational companies. Today, many of these companies have made superior environmental performance a worldwide priority. They express their commitment in written environmental policies and manage...

Integrated Product Definition: Using QFD for the Business

Quality function deployment (QFD) techniques have long been recognized as a potentially invaluable tool in successful product development. QFD techniques provide a systematic methodology for translating market opportunities and customer needs into clear product specifications that engineers and...

Information Management

If you believe the pundits and the business theorists, we live and work in the Information Age. Our companies are populated by an intriguing new species called the "knowledge worker." And our organization charts are being ripped apart in the name of reengineering – an information–technology–driven...

Viewpoint The Information Superhighway

Prognostications on the information superhighway range from the starry–eyed to the deeply pessimistic. In this article, we propose to present a realistic, balanced assessment of precisely what the information superhighway is, what it will do, and how it will develop – or, more accurately, how it...

Managing the Marketing/R&D Interface

Many CEOs, looking at the considerable resources their companies invest in R...

Product and Technology Management: Learning to Juggle in

The leading–edge R...