A number of factors have been contributing to a rapid change in care delivery models world-wide. Increasing cost of care, need to improve access to care, inherent complexity in treatment options and increasing involvement of patients in the care delivery cycles - all of these factors have fostered an environment where hospitals or other care delivery institutions have started shifting focus from treating episodes to managing overall health of patients, while focusing on overall value of care rather than efficiency.
In this context more and more hospitals have invested heavily in ICT capabilities in different areas of management and operations. This burgeoning deployment of ICT capabilities in hospitals has evolved into the concept of Smart Hospitals with the objective of achieving better clinical outcomes, efficiency in supply chain and enhancement of the patient experience.
Discussions with several healthcare executives yield a common question - how can a care delivery institution build its own vision of a Smart Hospital? What does it encompass and how can it be used to fundamentally redefine the way the hospital operates? Is there a commonly understood and universally accepted blueprint of a Smart Hospital?
Based on its work with several leading healthcare institutions across the globe, Arthur D. Little has developed a framework that can be used by hospitals in developing and explaining their vision of a Smart Hospital.