TIME Germany | Frankfurter Allgemeine Zeitung | 25 February 2014

French telco-merger in sight

The French telecom industry is currently undertaking a major merger that could change the market in the future. The cable network operator Numericable might acquire SFR, the second largest mobile service provider. The takeover is a result of the severe price cuts for text messages and telephony services initiated by the low-cost supplier Free in 2012. A price-comparison performed by consultancy Arthur D. Little reported in 2012 that a standard contract covering free text messages, telephone calls and 3G internet access would be available in France for only 20 Euros. The prices are significantly higher in Germany (42 Euros), UK (38 Euros) and Spain (67 Euros).

UK | Financial IT | 25 February 2014

Taming The Wild Data Harvest

Each and every day vast amounts of data are being created and collected by companies around the globe.  In many cases users are being asked to sign-up for more invasive user agreements allowing companies to gather ever more private data and they often don’t know how their data will be shared.  In this article the authors take a closer look at the consequences this has for marketers, users and policy makers, and future directions for regulation. Given the wide reach and potential consequences of the productization of user information, it becomes essential for policy makers to carefully balance the positive welfare effects of innovation against negative spill overs.  A key success factor in this endeavour could be to consider a broader scope of rule-making, coordination and enforcement that goes beyond existing structures defined by national and regional boundaries.

Automotive UK | The Guardian Online | 19 February 2014

Racing to catch the connected customer: how digital is transforming automotive marketing

The article leads with the news that car purchases are increasingly migrating online, presenting a challenge to the traditional car dealership. The author quotes ADL’s recent survey findings showing that 70% of car buyers spend more time researching purchases online than offline.

Various CEO’s suggest ways of enabling car dealers to make the switch to the online environment, including Nissan’s social media campaign to create a distinctive online brand and optimising car websites so that they can be seamlessly accessed across different endpoints, from tablets to smartphones.

The article concludes with the potential for the future ‘connected car’ to build long-term relationships between car brands and consumers, through vehicles that transform the in-car experience into part of the driver’s social media world, and enable brands to discover more about car owners than ever before.

Travel & Transportation UK | Railway Strategies | 14 February 2014

The future of urban mobility 2.0

This article covers ADL’s urban mobility report, highlighting the impending problems associated with the increasing urbanisation of the world’s population.

The article notes that the majority of global cities remain ill-equipped to contend with increasing populations, pinpointing Africa and the Middle East as a particular concern.  Three of ADL’s strategic recommendations to boost urban mobility are listed; re-designing transport systems in the developed world to reduce dependence on motorised vehicles; co-ordinating city-wide transport systems enabling travellers to seamlessly switch from one mode of transport to another, and establishing a sustainable, low-cost core of mobility infrastructure and technology in the developing world.

The article concludes by pointing to a new way forward for those seeking to address growing urban congestion; enhancing public transport offerings to attract more users, finding the right funding mix for public transport systems and co-ordinating a transport vision with an innovative social and political vision that unites all stakeholders and controlling the demand that fuels congestion.

Automotive Germany | Sueddeutsche Zeitung | 06 February 2014

New sales channels: Cars from the internet

Premium car manufactures are trying to increase sales to younger customer segments. Therefore, they are in need of new ways to sell cars over the internet, where these customer segments can often be found. Anyhow, online sales in the automotive industry are still in their infancy. According to a recent study by global management consultancy Arthur D. Little, sales of new cars over the internet have just started a couple of years ago especially in mature markets. “We expect decent growth rates here” commented one of the authors.

Travel & Transportation UK | Commercial Vehicle Engineer | 01 February 2014

More than a little research into an urban mobility challenge

This article highlights ADL’s research comparing the scope and standard of urban mobility across 84 global cities, as the world’s city populations continue to swell.

The piece leads with ADL’s prediction that over 70% of the world’s populations will soon live in urban centres, illustrating how mass migration to urban centres renders urban mobility one of the most pressing issues of our time.  ADL’s survey assesses the mobility and maturity of 84 cities using 19 key criteria, uncovering dramatic disparities in the maturity and performance of urban mobility between European cities and those in Africa and the Middle East. Stockholm, Amsterdam and Copenhagen are pinpointed as the highest-scoring European cities for mobility performance, with Athens and Lisbon identified as the worst in the region.  The high mobility performance of US cities with widespread car ownership is contrasted with their low scores on CO2 emissions.

The author concludes that ADL has identified a climate of hostility towards innovation among urban managers, combined with a failure to co-ordinate transport systems among all stakeholders, as the principle roadblock to reform.

UK | Realbusiness.co.uk | 27 January 2014

The Creativity Era: A new paradigm for business?

In this article, ADL’s survey of CTOs is mentioned. The company’s average lifespan has decreased from 67 years to 15 years since the 1920s.  This means that companies now more than ever need to be very creative and constantly reinvent themselves. Moreover, the article highlights some factors that are pressuring companies to make changes in the way they use creativity to adapt to the new economic environment. First of all, competitive landscapes are expanding. Secondly, customers have become part of the products design process, which means that the roles of supplier, customer and competitors are starting to blur. Moreover, the pace of technological advance is increasing, meaning the pace of innovation must speed up as well, pushing companies to stay informed and up-to-date. Lastly, academics and consultants are trying to understand “creativity management” to face the need for radical change and reinvention.

Automotive Germany | Automobilwoche | 27 January 2014

No need for car dealership

The traditional model of car dealerships as the sales center of automotive manufacturers is increasingly coming under pressure. According to a new study from Arthur D. Little, more than 70% of all customers already spend more time researching online than in the actual car dealership… and counting. Even services that have always been associated with the dealership in the past do not necessarily need to take place there: More than 76 % of the 4,500 respondents admitted they would prefer to have the car delivered to their home in order to test-drive.

Energy & Utilities UK | Utility Week | 17 January 2014

The future of energy utilities

Market conditions in the energy utility sector, at least in Europe, are the most challenging in living memory. The centralised, integrated giants, which emerged from waves of central planning and international consolidation, now see their historical business model challenged by several factors including competition, political initiatives, regulation and structural changes. Furthermore, technological change creates additional challenges in areas such as smart meters, micro-generation and distributed generation.

However, challenges can often stimulate innovation. Utilities have the opportunity to use the current crisis to reinvent themselves, innovating in technologies, products, services and business models to fundamentally change the value proposition they offer to customers. In this article, Arthur D. Little presents some possible futures and the business strategies that utilities should adopt to survive in the new paradigm.

The future of energy utilities article

Travel & Transportation UK | The Times of India (Chennai edition) | 18 December 2013

City’s transport network speeds ahead of US metros

This article about Chennai’s public transport system draws on Arthur D. Little’s recent study on urban mobility, titled ‘Future of Urban Mobility 2.0’, which evaluates the maturity and performance of public transport in 84 cities globally. It discusses how the availability of public transport in Chennai outperforms several American cities, ranking 54th, ahead of cities such as Chicago and Los Angeles. This may be due to the lower reliance on private vehicles in developing regions compared to the reliance on cars in North America. Many developments are brewing in Chennai, such as plans to set up a cycle sharing system for the public, the construction of a metro rail, the possible construction of a monorail, and also plans for a bus rapid transport system to be implemented.

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