TIME UK | Mobile Europe | 01 October 2015

How to secure the smart city

This article discusses how multiple Internet of Things devices in smart cities pose a potential security nightmare. But who is responsible for security in a smart city? Usually it is the government or local authority, but that is changing, says Ansgar Schlautmann, Associate Director at Arthur D. Little. He explains, “Smart cities involve an ecosystem of suppliers, including operators. A good example of a telco playing a major role is Valencia, where Telefonica is the main contractor. We see telcos are actively looking at running smart cities. We suggested to one of the telcos we supported that it act as a general contractor and find the IT companies and vendors.”

Travel & Transportation UK | Fleet News | 30 September 2015

Mobility study shows challenges to overcome before car sharing hits mainstream

This online feature discusses Arthur D. Little’s new global mobility study which has shown there are still significant challenges to overcome before mobility and car sharing become mainstream. The study sheds light on the three megatrends of autonomous driving, electric mobility and car sharing. Wolf-Dieter Hoppe, associate director of the automotive practice at Arthur D. Little is quoted saying, “OEMs face a huge communicative challenge in convincing their reluctant customers about autonomous driving, even though in the long run, autonomous driving will significantly increase the amount of driven-passenger kilometres.”

Travel & Transportation UK | Consultant News | 29 September 2015

Arthur D. Little: Is the Car Industry about to Change for Good?

This online feature discusses Arthur D. Little’s new global mobility study which sheds light on the three megatrends of autonomous driving, electric mobility and car sharing. The study reveals consumers are very skeptical concerning the industry’s biggest trend, autonomous driving, and only one-third say they would use an autonomous car. The study also shows that the meaning of mobility in consumers’ minds is changing profoundly, particularly in the global megacities, where current problems may no longer be solved with classic concepts. Car-sharing and driving services will therefore play an important role in these areas. For a long time, one of the key assumptions of this development has been that the role of the car as a status symbol would decrease and the use of car-sharing services would increase. However, Wolf-Dieter Hoppe, associate director of the automotive practice at Arthur D. Little is quoted saying, “Car sharing won’t replace the private vehicle – it is still best seen as an additional mobility option.”

TIME UK | City A.M. | 24 September 2015

Getting online simply and easily should not be something modern-day businesses have

This article discusses how over the past 10 years, small and medium businesses (SMEs) have experienced huge changes to the way they do business, with almost everything requiring a level of online interaction. However, when it comes to broadband, SMEs are left feeling the brunt of bureaucratic red tape, complicated contracts and a general lack of transparency from the service providers. According to a Federation of Small Businesses study carried out last year, 94 per cent of businesses feel that a reliable internet connection is critical to the success of their business. Yet, time and time again, studies have shown that London has some of the slowest broadband speeds in Europe. Research by Ericsson, Arthur D. Little and the Chalmers University of Technology has shown that when the broadband speed for an economy doubles, GDP increases by 0.3 per cent as a direct result. The research suggests that if this is to become a reality, then service providers need to make a step-change towards making reliable broadband accessible, less complicated and less expensive.

TIME UK | European Communications | 28 August 2015

The strategic questions telcos must consider to succeed in smart cities

Smart city initiatives are constantly evolving around the globe. At present, more than 100 cities are implementing some kind of smart solution within their ecosystem and by 2020, Arthur D. Little predicts that the global market will grow to a whopping size of more than $2 trillion. Telecommunication players around the world are engaging in the smart-city context – but, as of today, mostly as “connectivity suppliers” rather than significant drivers of overarching smart-city initiatives. In this article, a guest feature written by Ansgar Schlautmann, Global Head of the “Innovative Business Designs” competence Center at Arthur D. Little, Ansgar discusses the strategic questions that operators need to consider in order to tap into the smart-city opportunity.

TIME UK | Consultancy.uk | 27 August 2015

Smart City market revenues to grow to 2 trillion by 2020

This online feature article is adapted from Arthur D. Little’s recent Viewpoint on telecommunication providers as enablers for Smart Cities. Arthur D. Little research predicts that Smart City revenues are expected to increase by almost 14% in the coming years, growing to $2 trillion by 2020 and helping to improve GDP growth by up to 15%. In its report, Arthur D. Little considers the development of Smart Cities; and a number of key success factors in the development to being fully integrated.

Automotive Germany | Handelsblatt | 25 August 2015

OEMs face critical customers

The global automobile industry is facing three megatrends. Car sharing, autonomous driving and electric vehicles are the main challenges for the future. Arthur D. Little conducted a study of 6,500 global customers to find out what they thought of these new trends. Local customers are extraordinarily sceptical of all three trends, even though producers have already invested billions of euros into the new technologies. Currently only 22% of German customers say they would use a completely autonomous car, whereas 42% refuse completely. The difference of opinions is particularly large compared to those of customers in China and Korea, where the new technologies are most popular.

Wolf-Dieter Hoppe, Arthur D. Little car expert, points out that the main challenge for OEMs is to gain customers’ trust in their technologies because most people are concerned about safety. In a worldwide comparison, customers have more faith in Google and Apple than in the big OEMs, which are trusted only locally. Furthermore, the study points out that customers do not consider electronic cars a serious alternative to current car options. Arthur D. Little experts assure that car sharing will not threaten OEMs’ revenues in the long run. The niche develops constantly, but private cars will not lose their current status. The authors of the study recognize that German companies are in a leading position in the global car-sharing industry.

Healthcare UK | Pharmaceutical Field | 16 August 2015

Consumer health in the digital age

This online feature article is adapted from Arthur D. Little’s recent Viewpoint on ‘Embracing the Consumer Health Opportunity. Consumer health is a broad definition, covering everything from a gym-goer aiming to stay healthy to a patient looking to manage a chronic disease. Consequently, it is composed of a number of business areas, ranging from the large and mature, such as over-the-counter (OTC) pharmaceutical sales, to expected fast-growth markets, such as wearables and mobile apps. The common denominator is that they are all centered on the patient/consumer. Within the consumer health space it is the individual who is paying the costs and making the decisions. As a consequence of technological development, both consumers and patients are better informed, have wider choice, and demand increased personalization.

Healthcare UK | Nutraceutical Business Review | 05 August 2015

Embracing the Consumer Health Opportunity

This online feature article is adapted from Arthur D. Little’s recent Viewpoint on ‘Embracing the Consumer Health Opportunity. Healthcare is no longer solely a business sector for companies in traditional life science core industries such as pharmaceuticals, medical technology and diagnostics. It is rapidly becoming an interdisciplinary arena that is of interest to businesses from many other industries, such as R&D-driven food and beverage companies, consumer electronics, telecoms, housing/real estate and retail. This is because of the increasing sophistication of consumers, combined with the drive towards healthier lifestyles, which is leading to the creation of new, cross-industry business opportunities.

Travel & Transportation Germany | Wirtschaftswoche | 04 August 2015

The offerings of Germany's best airports

Passengers expect a wide range of entertainment offers when they visit airports. “Shopping miles” and restaurant and visitor platforms are already common. Airports are on the verge of becoming adventure worlds for passengers. The German newspaper Wirtschaftswoche examined the country’s 10 biggest airports and how the offers fit into the self-image of airports. The airports in Frankfurt, Munich and Hanover were listed at the top of the ranking, while the capital’s airport, Berlin-Tegel, failed in the categories comfort, processes and flight offerings and was listed in the bottom position.

Experts have little doubt that additional offerings that improve customers’ comfort, such as shopping and restaurants, are the future of aviation. Aurelia Bettati, partner at Arthur D. Little, highlights that some airports earn more than 50% of their revenues from retail. This development is forecast to increase within the next years. Modernizations and new concepts are meant to make the customer experience more pleasant. Airports will also focus more on business people. Lounges, conference rooms and office services are among the services of the future.

| |Bookmark Arthur D. Little