This article about Chennai’s public transport system draws on Arthur D. Little’s recent study on urban mobility, titled ‘Future of Urban Mobility 2.0’, which evaluates the maturity and performance of public transport in 84 cities globally. It discusses how the availability of public transport in Chennai outperforms several American cities, ranking 54th, ahead of cities such as Chicago and Los Angeles. This may be due to the lower reliance on private vehicles in developing regions compared to the reliance on cars in North America. Many developments are brewing in Chennai, such as plans to set up a cycle sharing system for the public, the construction of a metro rail, the possible construction of a monorail, and also plans for a bus rapid transport system to be implemented.
This article discusses how Kolkata’s public transport system is regarded as the most progressive in India, drawing on Arthur D. Little’s recent study on urban mobility titled ‘Future of Urban Mobility 2.0’. Arthur D. Little’s study ranks Kolkata at 31, which is the highest ranking Indian city for urban mobility in the country, but also ranks higher than some cities in developed countries, such as New York, Toronto and Melbourne. Kolkata is considered to have an array of public transport options, such as their tram system, the new metro rail, autorickshaws and taxis. The article considers how cities with good public transport systems should also have progressive land use policies, such as demonstrated in cities including Hong Kong and Singapore which have ranked at the top of Arthur D. Little’s urban mobility index.
The real value of smart home services is still not obvious for most people. But the boom with smartphones and tablets might turn this niche into a mass market. According to Arthur D. Little, the global smart home is still in an embryonic state. At the back of this development are scattered offerings by various companies like device manufacturers, telecommunication network operators and internet companies like Google who each try to succeed on their own, whilst neglecting partnerships. In any case Arthur D. Little expects a growth potential in Europe of about 12 per cent annually.
This article discusses urban mobility and mobility rankings in India, drawing on Arthur D. Little’s new global study on urban mobility which assesses the maturity and performance of public transport in 66 cities worldwide. It discusses how certain parameters used in creating this ‘mobility index’ could be introduced to city planners to help further develop and improve public transport. Those cities with better rankings tended to incorporate integrated mobility visions, such as promoting walking, cycling, car-pooling and smart mobility cards.
This article discusses urban mobility and mobility rankings, drawing on Arthur D. Little’s new global study on urban mobility which assesses the maturity and performance of public transport in 66 cities. Mumbai was identified with an index of 63.7 which is below the average of 64.4 and all other Indian cities studied performed below average. Hong Kong gained the highest index of 81.9. In order to improve transport in Indian cities, there could be potential to develop interchange points like in Madrid where state transport buses, civic buses and metro are aligned together on different levels of the same building.
Unacceptable waiting times for surgeries are a problem in several Western European countries. The famous Karolinska-University-Hospital in Stockholm found a way to improve the efficiency of hospital processes without deteriorating the service for the patients. The new strategy was introduced by Arthur D. Little and entailed a new structure of decisive processes: “The project’s objective was to expand Karolinska’s top-notch medicine, to ensure supply during a healthcare crisis while forcing up efficiency” says Dr Gregor Wick, Partner at Arthur D. Little in Austria.
This article by Robin Francis, Philip Webster and Laurie Gillodo of Arthur D Little focuses on the importance and growth of the renewable energy sector and how it is now a mainstream part of the energy mix, primarily due to government subsidy and support. However, renewable energy is approaching a transition phase whereby it is starting to become cost competitive with conventional generation technologies, therefore becoming a commercially viable option. However, despite these positive trends in renewable energy, many companies operating in this industry face challenges such as bankruptcies, exits, consolidation, significant losses and confusion over subsidies, therefore reducing investor confidence. Reasons why many of these businesses find themselves unable to maintain profitability are identified in this article: brutal intra-industry competition and resulting overcapacity and margin pressure; too much focus on technology and not enough on market needs; overdependence on unpredictable legislation; and a belief in the status quo. Recommendations are made by the authors to counteract these challenges, and they demonstrate that profit is possible in the renewable energy industry, such as seen with GE and Siemens.
An article by Tom Becker, Associate Director of Arthur D Little, about quality management and the value this can create for customers and businesses. He discusses how product and service quality has become increasingly important and how products need to be more than just ‘defect-free’. Quality management should seek to move from simply being an ‘assurance’ stage to also incorporating it into all parts of the business through ‘empowerment’ and finally should aim to increase ‘customer delight’ thereby exceeding customer expectations. Becker stresses that quality management should become a key partner in the value chain to being more of a solution provider, as opposed to being the source of hurdles to be overcome. There are opportunities for quality management to become part of capturing and interpreting customer intelligence and evolving into a more holistic, strategic and value-adding aspect of businesses.
In this article, Bertrand Grau, Principal Analyst at Arthur D. Little discusses why mobile revenue growth will continue to decline until at least 2016. Bertrand says the mobile and fixed-line industries will suffer declines of around two per cent and that the advent of 4G will not halt the decline. He says that for operators to monetise 4G, they will have to stimulate data usage so customers have to “climb” higher tariffs offering greater allowances; however he says this will be difficult to achieve.
Our Global Chairman and CEO Ignacio Garcia Alves participated at the VIP dinner of the 14th World Knowledge Forum in Seoul, Korea. He moderated the session on Creative Economy and Creating Class plus one session on "The Secret of the Creative City".
Ignacio Garcia Alves chairs session article