Strategy & Organisation

In the fifth century BC, Sun Tzu wrote: "In peace prepare for war, in war prepare for peace. The art of war is of vital importance to the state. It is a matter of life and death. A road either to safety or ruin. Hence it is a subject of inquiry which can on no account be neglected… Know your enemy, know yourself and you can fight a hundred battles without disaster… The supreme act of war is to subdue the enemy without fighting." Arthur D. Little brings together unparalleled experience, talent, creativity and discipline to help clients define, develop and execute strategy in a wide range of sectors and geographies.

The future success of any company - whether it is a large holding company, a subsidiary, a start-up, or a public body - depends on how effectively the organization adjusts to new challenges and continuous change. At Arthur D. Little, we combine our industry expertise and organizational know-how to develop and [...]

After the merger of two European airlines, Arthur D. Little helped the newly formed company to redesign its strategy. Challenge: Following the merger, the next steps were to identify a new strategy, develop a business plan and implement this new strategy for the newly formed company. In this context, the client asked [...]

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Viewpoints28 September 2017

Dynamic innovation strategy

How to develop a strategy for innovation in the fast- moving digital world

Having a clear strategy for innovation seems like an obvious priority for any large company. However, the classical "top-down" analytical approach, which starts with business objectives and cascades down perfectly through to a [...]

Viewpoints18 September 2017

Innovation in the Indian life insurance industry

Improving customer retention through predictive analytics

Predictive analytics provides the necessary tools to Indian life insurance companies to improve customer retention, optimize business processes and improve profitability. [...]

Viewpoints08 September 2017

Digital platforms in freight transportation

A true industry disruptor?

The wind of change is blowing strongly in transportation & logistics. Digitization is in full swing: it is opening a whole portfolio of new opportunities to reduce costs, differentiate product offerings and redefine business models. [...]

Viewpoints29 August 2017

Digital workplace

The foundation of the digital organization

Digitalization changes the fundamental conditions of all organizations. The boundaries between physical and virtual workplaces are becoming blurred. Employees, customers and partners collaborate in value-creating networks that are [...]

Press Releases13 December 2012

Arthur D. Little identifies path to success in the Chinese market

Attracted by its large market, exploding demand and cheap labor, China has been a good location for western companies looking to expand their business. However, uncertainty regarding Chinese economic growth, rising labor costs and the [...]

Press Releases27 April 2012

Investments in Customer Experience pay off in all economic cycles, states Arthur D. Little

In its latest Viewpoint, “Managing the Customer Experience: Going from Good to Great”, Arthur D. Little presents its experiences and methodology on how to become great at customer experience management. Today, Customer Experience [...]

Press Releases31 October 2011

Arthur D. Little identifies solutions for the future of urban mobility

With existing systems close to breakdown urban mobility is one of the toughest challenges that cities face. In its new study The Future of Urban Mobility: Towards networked, multimodal cities of 2050, innovation consultancy Arthur D. [...]

Press Releases16 February 2011

Arthur D. Little and ESCP Europe explore best practice business incubation in new book

In recent years, the number of business incubators across the globe has rapidly increased in a bid to support and develop young entrepreneurs and establish a brighter future against a backdrop of economic austerity.  In new book [...]