WOWing Customer Service Strategies

Download PDF, 545 KB

Facebook | Twitter | LinkedIn

Strategy & Organization, Consumer Goods October 2011

WOWing Customer Service Strategies

Key Success Factors to Design and Implement Service Excellence

Excellent customer service is a critical success factor for businesses across all industries. But how many organisations can really claim to be giving fantastic, WOW factor customer service across all customer touch points? [...]

Search by keyword

Articles (1 Results)

Browse by article

Browse by publication date

| |Bookmark Arthur D. Little