Industrial leaders are pursuing varieties of global transformation initiatives driven by digitalization. E-learning is one of the key elements when it comes to scaling up these initiatives, enabling fast and efficient capability building among the workforce, and thereby ensuring fast payback times for corporate investments. In this article, written by Niklas Brundin, Wolf-Dieter Hoppe, Johan Treutiger, Carl Reiman and Caroline Dedering at Arthur D. Little, the authors discuss why the only way manufacturing companies can continuously train employees in a cost-efficient way in the new digital era is e-learning.
Innovations coming from outside the traditional healthcare industry span a wide spectrum of products and services, but all take advantage of advances in digital technologies and the ability to analyze and present large amounts of data in new ways. From new biosensor technologies and smart devices to portals and physician guidance tools, there are numerous exciting breakthroughs that allow enhanced self-monitoring capabilities and patient adherence - and ultimately superior clinical decision-making and treatment success. In this article, Ulrica Sehlstedt, Nils Bohlin, Fredrik de Maré and Richard Beetz of Arthur D. Little discuss how a pharma company should act in the midst of this rapid change if it is to stay ahead.
The way customers interact with banks and insurance companies has changed: according to Eurostat and The Financial Brand, as much as 40% of banking customers in the EU are active online banking users. That number rises to 61% in the US. We expect this number to rise to 83%-89% in the EU by 2020. In this article Alejandro Gonzalez and Pedro Fernández of Arthur D. Little, discuss how financial institutions can develop digital strategies as bricks and mortar become obsolete.
Fixed-mobile convergence has become a reality in Europe, driven by operators in markets with infrastructure-based competition and essentially adopted by customers for its discounts. Behind the nice take-up figures, there is a contrasting reality - the challenge being for operators to capture the value creation potential. In this article, Gregory Pankert of Arthur D. Little discusses why moving beyond discounting is critical to maintain differentiation and secure a positive incremental margin. Operators will need to deepen their understanding of how convergence affects customer segments and value contribution, and translate it into new go-to-market strategies.
The "Internet of Things" is one of the hottest topics within the global industry environment. All kind of products are becoming "connected" or "smart"- from home appliances to cars and trucks to vending machines and fitness devices (wearables and smart watches). Enabling products to communicate with the outside world offers tremendous opportunities for value-added services and opens up significant space for new and innovative business models around the connected device ("smart object"). However, the market for services around connected devices is still in a relatively immature stage - sustainable business models are in "trial-and-error" mode. In this article Ansgar Schlautmann from Arthur D. Little, discusses how Telco's can connect the dots within the ecosystem.
Android Pay launches today and it's the latest example of change in financial services. Digital transformation is turning banks and insurance companies upside down. It's changing how they interact with clients, the products they offer, how they operate internally, and create value for their shareholders. For more of an insight, Alejandro González, one of the authors of the research paper 'Defining the digital organization', joined Share Radio Morning Money.
Since 2013, the data security challenge has become even greater. The number of data attacks has almost doubled, costing many more companies billions of dollars as well as reputation damage and loyalty loss. And they are getting more sophisticated. The move from information systems hosted by organizations on their own premises to the use of cloud based systems is also changing things. In fact, the cloud requires a completely new security paradigm says Salman Ali, Principal at Arthur D. Little. "Security on user premises versus that of systems in the cloud is like comparing physical security in an office block with that of a shopping mall" he explains. "In an office block there's a security man at a desk near the front door, controlling who and what comes into the building. In a shopping mall there's no security at the front door, but lots of vigilant and visible guards observing and intervening when necessary." In this article, Ali argues that information and communications system security is following a similar path.
This article discusses recent internet security breaches at two UK companies and how no business is safe from cyber-attacks. Arthur D. Little’s recent The 2015 Digital Transformation Study is mentioned as it states that although front-runners have emerged, most companies still take a piecemeal approach to digital transformation. Michael Opitz, initiator of the study is quoted as saying: “As customers across the world embrace the new marketplace of shared ownership, on-demand services, and personalization, no industry is immune to the growing need for digital transformation. We fear that today too few CEOs recognize the urgent need to not just invest in new technology, but fully realign every aspect of their businesses to the new digitally-driven marketplace.” He adds that it is “about cultural change”. Organizations need to move away from traditional approaches to projects that involve long lead times and periods of reflection to adopting more of the “act fast, fail fast” approach associated with start-ups.http://www.forbes.com/sites/rogertrapp/2015/12/20/in-the-digital-world-ceos-need-to-embrace-the-opportunities-and-take-the-threats-more-seriously/
This feature article in IPT details ADL’s research into the consumer health market, and explains how consumers have adopted mobile technology as an extension of themselves, and expect companies they do business with to engage this. Both consumers and patients are better informed, have wider choice, and demand increased personalization. Opportunities exist for both existing players and new entrants, as well as those in adjacent industries. Existing players will need to develop new perspectives, and new entrants will need to acquire healthcare knowledge and credibility. Industries that border consumer health will be able to join in as well, such as food and beauty companies developing offerings that appeal to the health-conscious consumer.
From logistics and manufacturing to consumer goods and entertainment, every major industry is grappling to respond to the realities of an on-demand, personalized digital economy. Despite CEOs and strategists working around the clock to realign their business development to embrace digitalization, a new global study from Arthur D. Little reveals that the majority of corporations still underestimate the risks of failing to keep pace with a rapidly digitizing economy, and feel ill-equipped to make a holistic digital transformation. In this article, the results of Arthur D. Little’s Digital Transformation Index are revealed.