Telecoms & Media executive breakfast event

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TIME April 2017

Telecoms & Media executive breakfast event

Launch of annual Arthur D. Little flagship Telecom & Media study in London

On March 31, 2017, Arthur D. Little held in London the first of a series of launch events of the latest edition of its annual Telecoms & Media flagship report with an unprecedented attendance of global senior industry executives and key investors, including more than ten leading UK operators, multiple web-majors and OTTs, infrastructure companies, banks, several private equity firms and representatives of the vendor community and UK government advisory bodies.  [...]

The Digital Century: where is value headed in the digital space?

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TIME March 2017

The Digital Century: where is value headed in the digital space?

With supporting conditions, Europe can regain a leadership role in this fast-growing ecosystem

The digital industry has been through a lot of turbulence in the last 15 years, since the Internet bubble burst after the dot-com boom. Customer usage has changed radically, technology has been regularly upgraded and new players have emerged. [...]

Creating a Gigabit Society

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TIME March 2017

Creating a Gigabit Society

The role of 5 G

This study describing a future Gigabit Society in Europe was authored by Arthur D. Little with support from and on behalf of Vodafone as the second in a series. The first edition focused on the role of Fibre networks, and this companion report focuses on the role of 5G mobile networks in facilitating consumer and industrial innovation in that future. [...]

Consolidate, diversify or perish

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TIME February 2017

Consolidate, diversify or perish

Arthur D. Little Media Flow of Funds, 2017

The media industry is experiencing a massive digital transformation. This creates a complex and volatile environment for media companies and the transformation will significantly affect value flows going forward. Traditional media companies will need to take (tough) portfolio decisions as the digitization of the industry progresses. [...]

The customer meeting of the future

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TIME February 2017

The customer meeting of the future

Seamless, personal and at the right time

Our new report has been co-authored by Arthur D. Little and Telia as part of a series highlighting various aspects of digitalization and the impact it has on companies and organizations. This report takes aim at the digital transformation of customer interaction and experience, what we refer to as "the customer meeting of the future"· [...]

Beyond the best network operations!

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TIME January 2017

Beyond the best network operations!

How telecom operators can enhance network operations efficiency and customer experience

Current international industry trends predict mid-term reductions of profitability margins for telecom operators, in particularfor mature markets. This is a result of huge investments (GSMA estimates that telecom operators will invest $1.7 trillionon capex during 2014-2020) that are required to build next-generation networks in order to satisfy the data- demandexplosion and revenue reduction caused by mobile price wars and competition from OTT. [...]

Next Generation applications in a Gigaworld

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TIME January 2017

Next Generation applications in a Gigaworld

Liberty Global World Economic Forum 2017 Breakfast Workshop

Broadband connectivity has increased exponentially over the last 20 years and so far, end users' usage has always followed. Soon many European households will have access to very high capacity networks, bringing Gigabit speeds and high quality broadband to consumers and businesses. Embarked on a journey towards a Gigaworld, our society will see next-generation applications like "enhanced discovery", new forms of telepresence and "automated things". These families of applications are expected to be the front-runners requiring both increased bandwidth and improved quality of service. [...]

Major strategic choices ahead of TelCos: Reconfiguring for value

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TIME January 2017

Major strategic choices ahead of TelCos: Reconfiguring for value

How digitalization will impact telecommunication operators’ configuration

The telecom industry is not in a stable state. In fact, due to the increasingly large strategic and technical option space, we expect operators to become more diverse. Within the next five years, the structure of operators will likely have changed significantly. [...]

Rethinking managed services group designs

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TIME January 2017

Rethinking managed services group designs

How telco group designs can unlock value for managed ICT services

As the success of managed services (MS) continues to drive growth in the B2B space, an increasing number of operators are venturing into the managed ICT space. However, the role telecommunication groups should play when selling and providing managed ICT services must shift from the current legacy models to more centrally driven designs. [...]

Telecom retail & consumer  Protection

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TIME January 2017

Telecom retail & consumer Protection

Just a compliance challenge, or a differentiation opportunity?

Telecom players dedicate significant resources to complying with retail & consumer protection (RCP) regulation, having created complex horizontal processes and tools spanning several departments. Despite this, the complexity of the subject and the continuous flow of new rules often translate into unwise actions (eventually punished by regulatory institutions). [...]

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