For more than two decades, TIME-markets have been exposed to profound changes. The liberalization of the markets, GSM’s triumphant advance and the rise of the Internet which, in turn lead to the "Dot.com"-euphoria, have contributed jointly to the tremendous boom, which the TIME – markets have been experiencing since the 1990s. Still, in the traditional business models, the boundaries of growth have been reached. [...]

Consolidate, diversify or perish

The media industry is experiencing a massive digital transformation. This creates a complex andvolatile environment for media companies and the transformation will significantly affect valueflows going forward. Traditional media companies will need to take (tough) portfolio decisions asthe digitization of the industry progresses. [...]

Our new report has been co-authored by Arthur D. Little and Telia as part of a series highlighting various aspects of digitalization and the impact it has on companies and organizations. This report takes aim at the digital transformation of customer interaction and experience, what we refer to as "the customer meeting of the future" [...]

Current international industry trends predict mid-term reductions of profitability margins for telecom operators, in particularfor mature markets. This is a result of huge investments (GSMA estimates that telecom operators will invest $1.7 trillionon capex during 2014-2020) that are required to build next-generation networks in order to satisfy the data- demandexplosion and revenue reduction caused by mobile price wars and competition from OTT. [...]

Managed services for telecom operators

The telecom industry is not in a stable state. In fact, due to the increasingly large strategic and technical option space, we expect operators to become more diverse. Within the next five years, the structure of operators will likely have changed significantly. [...]

Telecom retail & consumer Protection

Telecom players dedicate significant resources to complying with retail & consumer protection (RCP) regulation, having created complex horizontal processes and tools spanning several departments. Despite this, the complexity of the subject and the continuous flow of new rules often translate into unwise actions (eventually punished by regulatory institutions). [...]

Future Telco Production Model

NFV and SDN technologies are emerging as enablers of new flexible production architectures that will drive major innovation and operational efficiencies for carriers. [...]

Race to Gigabit Fiber

Fiber investments have become more common now than at any point in the past. The number of countries with more than 95% fiber coverage has increased from just one (in 2012) to seven (in 2016). [...]

Power to low-power

Fiber investments have become more common now than at any point in the past. The number of countries with more than 95% fiber coverage has increased from just one (in 2012) to seven (in 2016). [...]

Innovation Quest for Telecom Operators The heat is on!

The topic of innovation is not new to telecom companies per se. They have been among the first to introduce corporate accelerators, launch corporate venture capital arms, and introduce a variety of corresponding managerial roles. However, realizing value from these innovation efforts have proved elusive. Today, professional investors shy away from start-ups whose business models build on telco collaboration, focusing instead on those disrupting the slow-moving giants. [...]

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Viewpoints27 March 2017

Creating a Gigabit Society

The role of 5 G

This study describing a future Gigabit Society in Europe was authored by Arthur D. Little with support from and on behalf of Vodafone as the second in a series. The first edition focused on the role of Fibre networks, and this companion [...]

Viewpoints14 February 2017

Consolidate, diversify or perish

Arthur D. Little Media Flow of Funds, 2017

The media industry is experiencing a massive digital transformation. This creates a complex andvolatile environment for media companies and the transformation will significantly affect valueflows going forward. Traditional media companies [...]

Viewpoints10 February 2017

The customer meeting of the future

Seamless, personal and at the right time

Our new report has been co-authored by Arthur D. Little and Telia as part of a series highlighting various aspects of digitalization and the impact it has on companies and organizations. This report takes aim at the digital transformation [...]

Viewpoints27 January 2017

Beyond the best network operations!

How telecom operators can enhance network operations efficiency and customer experience

Current international industry trends predict mid-term reductions of profitability margins for telecom operators, in particularfor mature markets. This is a result of huge investments (GSMA estimates that telecom operators will invest $1.7 [...]

Press Releases25 February 2016

Arthur D. Little and SAMENA Council Equip Telecom Operators with New Insight into the MENA Opportunity Landscape

As the smartphone becomes the de facto standard for accessing the Web and over-the-top (OTT) services, it disrupts traditional telecom revenues. A new report from global management consultancy Arthur D. Little (ADL) and SAMENA [...]

Press Releases17 November 2015

Germany´s Internet industry 2015 – 2019

The Internet industry will continue to be one of the fastest growing industry sectors in Germany in the coming years - and will overtake front-runners like mechanical engineering and the automotive industry. Reason enough for eco - [...]

Press Releases30 September 2015

A New Approach to Collaboration: Re-thinking Telco’s Relationship with Start-ups

As the world’s largest telecom operator’s move away from innovation pipelines focused entirely on raw computing power and technology breakthroughs, a new report from global management consultancy Arthur D. Little (ADL) urges operators [...]

Press Releases21 May 2015

European telecoms could realize €39 billion by re-imagining the network

Challenged by anticpated growth in fixed, mobile and IoT traffic, European operators are devising new technology designs and standards, drawing inspiration from highly optimized technology and business design of their Cloud peers. A new [...]