Unlock the hidden value of infrastructure

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Travel & Transportation January 2015

Unlock the hidden value of infrastructure

Commercial offering – the new value engine of airports, stations, highways, stadiums and hospitals

Airports, PT stations, railway stations, stadiums, highways, clinics and hospitals are diversifying their activities in retail and services to secure sustainable new growth relays and enhance customer experience. The need for additional value creation and customer experience improvement is leading infrastructure operators to redesign their commercial and services strategies. Airport hubs are already changing infrastructures to the “airport city” concept – a destination in itself. Infrastructures are at a turning point, and should catch up with the example of airports by setting new objectives, upgrading offers and designing new industrial strategies. Read more to find out about the value engine and strategies for success. [...]

New report from Arthur D. Little Future of Urban Mobility Lab

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Travel & Transportation November 2014

New report from Arthur D. Little Future of Urban Mobility Lab

Strategic Directions and Ecosystems to Address China’s Urban Mobility Challenges

As a global management consultancy llinking strategy, innovation and transformation, Arthur D. Little aims to help its clients succeed in this “new world of innovation.” The Future of Urban Mobility (FUM) Lab is our contribution to tackling the urban mobility challenge. With its FUM studies, Arthur D. Little aims to support cities and nations in shaping the extended mobility ecosystems of tomorrow and facilitate an open dialogue between urban mobility stakeholders. [...]

Postal Operators

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Travel & Transportation August 2014

Postal Operators

Reducing Product Portfolio and Rates Complexity

Postal operators are stressing business diversification as the core element of their strategies, in order to increase revenue and the utilization of assets, but at the same time adding complexity to their already complex portfolios and pricing structures. Players addressing portfolio complexity, have the opportunity to dramatically reduce the number of products and rates without impacting their revenue generation. [...]

Riding the Mobile Ticketing Wave

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TIME, Travel & Transportation August 2014

Riding the Mobile Ticketing Wave

A Challenge for Transport Operators

Transport operators across the globe implement mobile ticketing services to increase customer convenience, handle ever increasing passenger numbers and operational efficiency. Airlines continue to be a front-runner, followed by municipal mass-transit commuter systems and railway operators. While new mobile ticketing applications, including NFC (Near-Field Communication), provide the opportunity for better ease-of-use, implementation is very complex. Numerous partners have to agree on a suitable solution in spite of competing for the “driver seat”. [...]

The Future of Urban Mobility 2.0 – Full study

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Automotive, Travel & Transportation January 2014

The Future of Urban Mobility 2.0 – Full study

Imperatives to shape extended mobility ecosystems of tomorrow

By 2050 urban mobility will be one of the biggest challenges of cities around the globe. The second version of Arthur D. Little`s report on the “Future of Urban Mobility” delivers answers to the pressing issues of tomorrow. [...]

Urban Mobility Index – Viewpoint

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Travel & Transportation December 2013

Urban Mobility Index – Viewpoint

Summary of the major findings

Our new viewpoint from Arthur D. Little`s second and updated version of the “Future of Urban Mobility” study outlines mobility trends, general strategic imperatives for cities and the Urban Mobility index comparing 84 cities around the globe. The index finds most cities are still badly equipped to cope with the challenges ahead indicating there is still significant potential for improvement. [...]

Mega-Aviation Cities’ Project

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Travel & Transportation August 2013

Mega-Aviation Cities’ Project

Giant Battles on the Ground… to Win the War in the Skies

In the context of rapid growth in world air traffic and increasing connectivity, the airport industry stands at the cornerstone of its brief history. Airports are facing higher competition in all their target business segments, which is far away from the traditional image of “local monopolies.” [...]

Cutting the Profitability Gordian Knot

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Travel & Transportation July 2013

Cutting the Profitability Gordian Knot

Take Quantum Leaps AND Incremental Steps to Survive in the Urban Public Transport Value Chain

The public transport industry displays increasing demand, flat capacity development, and squeezed margins. A number of fundamentals suggest that the industry’s value chain and competitive landscape may change significantly in the coming years necessitating further innovation of operations and services for players involved. [...]

Innovating for Increased Public Transport

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Travel & Transportation November 2012

Innovating for Increased Public Transport

Why system innovation is needed to double the market share of public transport

Doubling the market share of public transport by 2025 is an ambitious objective. It is however a must for many cities worldwide to avoid urban mobility chaos. We argue that the objective is realistic, but will not happen overnight and not by a single stakeholder. [...]

Finding the Right Track

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Travel & Transportation July 2010

Finding the Right Track

Strategic challenges for Nordic Public Transport Operators

Public transport in Northern Europe is changing rapidly with increased outsourcing, shifts in the public’s travelling needs and significant regulatory changes. These trends put pressure on traffic operators to not only improve operations but also to rethink their strategic and tactical agenda. [...]

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