Riding the Mobile Ticketing Wave

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TIME, Travel & Transportation August 2014

Riding the Mobile Ticketing Wave

A Challenge for Transport Operators

Transport operators across the globe implement mobile ticketing services to increase customer convenience, handle ever increasing passenger numbers and operational efficiency. Airlines continue to be a front-runner, followed by municipal mass-transit commuter systems and railway operators. While new mobile ticketing applications, including NFC (Near-Field Communication), provide the opportunity for better ease-of-use, implementation is very complex. Numerous partners have to agree on a suitable solution in spite of competing for the “driver seat”. [...]

The Future of Urban Mobility 2.0 – Full study

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Automotive, Travel & Transportation January 2014

The Future of Urban Mobility 2.0 – Full study

Imperatives to shape extended mobility ecosystems of tomorrow

By 2050 urban mobility will be one of the biggest challenges of cities around the globe. The second version of Arthur D. Little`s report on the “Future of Urban Mobility” delivers answers to the pressing issues of tomorrow. [...]

Urban Mobility Index – Viewpoint

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Travel & Transportation December 2013

Urban Mobility Index – Viewpoint

Summary of the major findings

Our new viewpoint from Arthur D. Little`s second and updated version of the “Future of Urban Mobility” study outlines mobility trends, general strategic imperatives for cities and the Urban Mobility index comparing 84 cities around the globe. The index finds most cities are still badly equipped to cope with the challenges ahead indicating there is still significant potential for improvement. [...]

Mega-Aviation Cities’ Project

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Travel & Transportation August 2013

Mega-Aviation Cities’ Project

Giant Battles on the Ground… to Win the War in the Skies

In the context of rapid growth in world air traffic and increasing connectivity, the airport industry stands at the cornerstone of its brief history. Airports are facing higher competition in all their target business segments, which is far away from the traditional image of “local monopolies.” [...]

Cutting the Profitability Gordian Knot

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Travel & Transportation July 2013

Cutting the Profitability Gordian Knot

Take Quantum Leaps AND Incremental Steps to Survive in the Urban Public Transport Value Chain

The public transport industry displays increasing demand, flat capacity development, and squeezed margins. A number of fundamentals suggest that the industry’s value chain and competitive landscape may change significantly in the coming years necessitating further innovation of operations and services for players involved. [...]

Innovating for Increased Public Transport

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Travel & Transportation November 2012

Innovating for Increased Public Transport

Why system innovation is needed to double the market share of public transport

Doubling the market share of public transport by 2025 is an ambitious objective. It is however a must for many cities worldwide to avoid urban mobility chaos. We argue that the objective is realistic, but will not happen overnight and not by a single stakeholder. [...]

Finding the Right Track

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Travel & Transportation July 2010

Finding the Right Track

Strategic challenges for Nordic Public Transport Operators

Public transport in Northern Europe is changing rapidly with increased outsourcing, shifts in the public’s travelling needs and significant regulatory changes. These trends put pressure on traffic operators to not only improve operations but also to rethink their strategic and tactical agenda. [...]

Tourism industry in turbulent times

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Travel & Transportation July 2009

Tourism industry in turbulent times

Identifying ways out of the global economic crisis

The economic crisis’ impact on the tourism industry has become apparent with a delay, but is currently putting existing business models under pressure. The set phrase that travel is the last thing consumers compromise on is no longer valid. Generally declining demand for travel in the leisure and business sectors and changing customer preferences challenge the players in the industry. In this Viewpoint, Arthur D. Little analyses the main impacts of the downturn on the core business segments of brokers, tour operators, accommodations and destinations. Based on a survey among industry experts and by analysing the business models of selected successful companies in all segments, ways out of the crisis are revealed. [...]

Mastering Airport Retail

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Travel & Transportation, Consumer Goods April 2009

Mastering Airport Retail

Roadmap to New Industry Standards

In the five years before the crisis, there had been a period of strong growth. Today, prospects for airport retail in the mid-term remain positive even if forecasting has been a risky exercise in this current climate. This report states five success factors airports and operators will need to focus on in order to outperform the market in the coming years. [...]

Flying on tracks

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Travel & Transportation February 2009

Flying on tracks

Network airlines moving into high speed rail operations

This Arthur D. Little transportation Viewpoint looks at the key implications of airlines moving into high-speed rail. What is the business logic? What are possible characteristics of the competition between airline rail services and incumbent rail operators? What do airlines need to do in order to set up a feasible business model for HSR operations and how can rail operators answer this challenge? [...]

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