Innovating for Increased Public Transport

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Travel & Transportation November 2012

Innovating for Increased Public Transport

Why system innovation is needed to double the market share of public transport

Doubling the market share of public transport by 2025 is an ambitious objective. It is however a must for many cities worldwide to avoid urban mobility chaos. We argue that the objective is realistic, but will not happen overnight and not by a single stakeholder. [...]

Finding the Right Track

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Travel & Transportation July 2010

Finding the Right Track

Strategic challenges for Nordic Public Transport Operators

Public transport in Northern Europe is changing rapidly with increased outsourcing, shifts in the public’s travelling needs and significant regulatory changes. These trends put pressure on traffic operators to not only improve operations but also to rethink their strategic and tactical agenda. [...]

Tourism industry in turbulent times

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Travel & Transportation July 2009

Tourism industry in turbulent times

Identifying ways out of the global economic crisis

The economic crisis’ impact on the tourism industry has become apparent with a delay, but is currently putting existing business models under pressure. The set phrase that travel is the last thing consumers compromise on is no longer valid. Generally declining demand for travel in the leisure and business sectors and changing customer preferences challenge the players in the industry. In this Viewpoint, Arthur D. Little analyses the main impacts of the downturn on the core business segments of brokers, tour operators, accommodations and destinations. Based on a survey among industry experts and by analysing the business models of selected successful companies in all segments, ways out of the crisis are revealed. [...]

Mastering Airport Retail

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Travel & Transportation, Consumer Goods April 2009

Mastering Airport Retail

Roadmap to New Industry Standards

In the five years before the crisis, there had been a period of strong growth. Today, prospects for airport retail in the mid-term remain positive even if forecasting has been a risky exercise in this current climate. This report states five success factors airports and operators will need to focus on in order to outperform the market in the coming years. [...]

Flying on tracks

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Travel & Transportation February 2009

Flying on tracks

Network airlines moving into high speed rail operations

This Arthur D. Little transportation Viewpoint looks at the key implications of airlines moving into high-speed rail. What is the business logic? What are possible characteristics of the competition between airline rail services and incumbent rail operators? What do airlines need to do in order to set up a feasible business model for HSR operations and how can rail operators answer this challenge? [...]

Traveller 2020 - Change of Mind

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Travel & Transportation August 2008

Traveller 2020 - Change of Mind

Are you ready for the new traveller?

Travellers' structure is changing, as are their requirements and buying behaviour. In this abstract, Arthur D. Little analyzes the "change of mind" of the traveller in 2020 compared to today’s travellers. The industry must significantly change its business model to prepare for the upcoming challenges within the next decade. We define the relevant future trends and derive recommendations for the four core business segments of tour operators, airports, airlines and hotels. The traveller is changing – so should be the industry. [...]

2013: Creating a Better Journey

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Travel & Transportation July 2008

2013: Creating a Better Journey

Transport is fundamental to the economy as a means of connecting people and moving goods. Years of economic growth have stretched our transport systems beyond levels where they can operate as reliably and efficiently as we demand. A joint Arthur D. Little report examines these trends and potential solutions. [...]

Journey 2.0

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Travel & Transportation June 2008

Journey 2.0

New Revenue Opportunities in Transport

Rising costs and a lack of integrated solutions encompassing operations, processes and technology are threatening revenue in the transport sector. Arthur D. Little's latest white paper, Journey 2.0, examines how businesses can enhance revenue streams through collaborative strategies. [...]

Value Added Logistics

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Travel & Transportation May 2008

Value Added Logistics

Innovation in logistics reaps clear benefits

While innovation has always been judged as the growth engine of society, in the field of logistics its importance is still underestimated. However, a recent study by the European Logistics Association (ELA) and Arthur D. Little shows that innovation excellence in logistics does lead to significant improvement in performance. [...]

Innovation Excellence in Logistics

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Travel & Transportation November 2007

Innovation Excellence in Logistics

Value Creation by Innovation

In the field of logistics, the importance of innovation is still underestimated and underexploited. However, the current fluid marketplace offers many opportunities. This study was conducted by the European Logistics Association (ELA) together with Arthur D. Little and covers more than 100 logistics service providers and shippers across 15 European countries. [...]

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