Tourism industry in turbulent times

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Travel & Transportation July 2009

Tourism industry in turbulent times

Identifying ways out of the global economic crisis

The economic crisis’ impact on the tourism industry has become apparent with a delay, but is currently putting existing business models under pressure. The set phrase that travel is the last thing consumers compromise on is no longer valid. Generally declining demand for travel in the leisure and business sectors and changing customer preferences challenge the players in the industry. In this Viewpoint, Arthur D. Little analyses the main impacts of the downturn on the core business segments of brokers, tour operators, accommodations and destinations. Based on a survey among industry experts and by analysing the business models of selected successful companies in all segments, ways out of the crisis are revealed. [...]

Mastering Airport Retail

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Travel & Transportation, Consumer Goods April 2009

Mastering Airport Retail

Roadmap to New Industry Standards

In the five years before the crisis, there had been a period of strong growth. Today, prospects for airport retail in the mid-term remain positive even if forecasting has been a risky exercise in this current climate. This report states five success factors airports and operators will need to focus on in order to outperform the market in the coming years. [...]

Flying on tracks

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Travel & Transportation February 2009

Flying on tracks

Network airlines moving into high speed rail operations

This Arthur D. Little transportation Viewpoint looks at the key implications of airlines moving into high-speed rail. What is the business logic? What are possible characteristics of the competition between airline rail services and incumbent rail operators? What do airlines need to do in order to set up a feasible business model for HSR operations and how can rail operators answer this challenge? [...]

Traveller 2020 - Change of Mind

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Travel & Transportation August 2008

Traveller 2020 - Change of Mind

Are you ready for the new traveller?

Travellers' structure is changing, as are their requirements and buying behaviour. In this abstract, Arthur D. Little analyzes the "change of mind" of the traveller in 2020 compared to today’s travellers. The industry must significantly change its business model to prepare for the upcoming challenges within the next decade. We define the relevant future trends and derive recommendations for the four core business segments of tour operators, airports, airlines and hotels. The traveller is changing – so should be the industry. [...]

2013: Creating a Better Journey

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Travel & Transportation July 2008

2013: Creating a Better Journey

Transport is fundamental to the economy as a means of connecting people and moving goods. Years of economic growth have stretched our transport systems beyond levels where they can operate as reliably and efficiently as we demand. A joint Arthur D. Little report examines these trends and potential solutions. [...]

Journey 2.0

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Travel & Transportation June 2008

Journey 2.0

New Revenue Opportunities in Transport

Rising costs and a lack of integrated solutions encompassing operations, processes and technology are threatening revenue in the transport sector. Arthur D. Little's latest white paper, Journey 2.0, examines how businesses can enhance revenue streams through collaborative strategies. [...]

Value Added Logistics

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Travel & Transportation May 2008

Value Added Logistics

Innovation in logistics reaps clear benefits

While innovation has always been judged as the growth engine of society, in the field of logistics its importance is still underestimated. However, a recent study by the European Logistics Association (ELA) and Arthur D. Little shows that innovation excellence in logistics does lead to significant improvement in performance. [...]

Innovation Excellence in Logistics

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Travel & Transportation November 2007

Innovation Excellence in Logistics

Value Creation by Innovation

In the field of logistics, the importance of innovation is still underestimated and underexploited. However, the current fluid marketplace offers many opportunities. This study was conducted by the European Logistics Association (ELA) together with Arthur D. Little and covers more than 100 logistics service providers and shippers across 15 European countries. [...]

Coping with Pressure in European Air Traffic Control

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Travel & Transportation October 2006

Coping with Pressure in European Air Traffic Control

Understanding the developments in the provision of air navigation services in Europe

More planes carrying more people and more goods to more destinations are exerting ever-increasing pressure on Europe’s air navigation service providers (ANSPs). This report highlights the findings from a study of developments in the European air navigation services landscape to see where the industry stands today and how the ANSPs are reacting to the pressures. [...]

Government and Transport Sector Urged to Change Attitudes of Travelling Public

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Travel & Transportation January 2006

Government and Transport Sector Urged to Change Attitudes of Travelling Public

Government and transport sector urged to change attitudes of travelling public

Arthur D. Little and Cambridge Consultants hosted the Intelligent Journey workshop at Castle Ashby in Northampton. Decision-makers, opinion-formers and experts from the whole spectrum of the transport industry came together to explore how the intelligent journey jigsaw is best pieced together.  [...]

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