Traveller 2020 - Change of Mind

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Travel & Transportation August 2008

Traveller 2020 - Change of Mind

Are you ready for the new traveller?

Travellers' structure is changing, as are their requirements and buying behaviour. In this abstract, Arthur D. Little analyzes the "change of mind" of the traveller in 2020 compared to today’s travellers. The industry must significantly change its business model to prepare for the upcoming challenges within the next decade. We define the relevant future trends and derive recommendations for the four core business segments of tour operators, airports, airlines and hotels. The traveller is changing – so should be the industry. [...]

2013: Creating a Better Journey

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Travel & Transportation July 2008

2013: Creating a Better Journey

Transport is fundamental to the economy as a means of connecting people and moving goods. Years of economic growth have stretched our transport systems beyond levels where they can operate as reliably and efficiently as we demand. A joint Arthur D. Little report examines these trends and potential solutions. [...]

Journey 2.0

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Travel & Transportation June 2008

Journey 2.0

New Revenue Opportunities in Transport

Rising costs and a lack of integrated solutions encompassing operations, processes and technology are threatening revenue in the transport sector. Arthur D. Little's latest white paper, Journey 2.0, examines how businesses can enhance revenue streams through collaborative strategies. [...]

Value Added Logistics

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Travel & Transportation May 2008

Value Added Logistics

Innovation in logistics reaps clear benefits

While innovation has always been judged as the growth engine of society, in the field of logistics its importance is still underestimated. However, a recent study by the European Logistics Association (ELA) and Arthur D. Little shows that innovation excellence in logistics does lead to significant improvement in performance. [...]

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