Tourism industry in turbulent times

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Travel & Transportation July 2009

Tourism industry in turbulent times

Identifying ways out of the global economic crisis

The economic crisis’ impact on the tourism industry has become apparent with a delay, but is currently putting existing business models under pressure. The set phrase that travel is the last thing consumers compromise on is no longer valid. Generally declining demand for travel in the leisure and business sectors and changing customer preferences challenge the players in the industry. In this Viewpoint, Arthur D. Little analyses the main impacts of the downturn on the core business segments of brokers, tour operators, accommodations and destinations. Based on a survey among industry experts and by analysing the business models of selected successful companies in all segments, ways out of the crisis are revealed. [...]

Mastering Airport Retail

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Travel & Transportation, Consumer Goods April 2009

Mastering Airport Retail

Roadmap to New Industry Standards

In the five years before the crisis, there had been a period of strong growth. Today, prospects for airport retail in the mid-term remain positive even if forecasting has been a risky exercise in this current climate. This report states five success factors airports and operators will need to focus on in order to outperform the market in the coming years. [...]

Flying on tracks

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Travel & Transportation February 2009

Flying on tracks

Network airlines moving into high speed rail operations

This Arthur D. Little transportation Viewpoint looks at the key implications of airlines moving into high-speed rail. What is the business logic? What are possible characteristics of the competition between airline rail services and incumbent rail operators? What do airlines need to do in order to set up a feasible business model for HSR operations and how can rail operators answer this challenge? [...]

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