Travel & Transport: the road ahead

Our services in Travel and Transportation range from consulting on asset-based strategy development and business process optimisation through to implementation support in major change initiatives, management of sustainability and safety issues. We operate side by side in our clients' markets and provide in depth analysis.

New sales systems, liberalisation, the emergence of new business models, the integration of supply chains and the formation of alliances are currently the key trends to which companies must respond - these changes mean that corporate strategies must be innovative and pragmatic. Arthur D. Little specialises in [...]

Finding the right track

Strategic challenges for Nordic Public Transport Operators

Public transport in Northern Europe is changing rapidly with increased outsourcing, shifts in the public’s traveling needs and significant regulatory changes. These trends put pressure on traffic operators to not only improve operations but also to rethink [...]

Why system innovation is needed to double the market share of public transport

Doubling the market share of public transport by 2025 is an ambitious objective. It is however a must for many cities worldwide to avoid urban mobility chaos. We argue that the objective is realistic, but will not happen overnight and not by a single stakeholder [...]

Mastering Airport Retail

Roadmap to New Industry Standards

For five years before the crisis occured, there had been a period of strong growth. Today, prospects for airport retail in the mid-term remain positive even if forecasting has been a risky excercise in this current climate. This report forecasts that duty-free sales will be six points above traffic forecasts for the [...]

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Viewpoints25 May 2016

Airport Parking

How to maximize customer experience and value creation from airport parking activities

Airport parking activities are an important contributor to the commercial revenue streams of airports. Airports must therefore offer attractive portfolios of parking products at the right prices to contribute to the overall experience of [...]

Viewpoints04 May 2016

Assurance of your growing business

Are your new operations really as ready as you think?

As corporations extend their footprint into new geographies or new types of operations they face many challenges, not least of which is the potential for unexpected losses that can damage operations, corporate reputation, brand and [...]

Viewpoints22 April 2016

China: the next pioneer in new mobility?

Why digitally enabled mobility is rising so fast in China

Taxi-hailing platforms in China have been in the spotlight recently, with the merger of Kuaidi and Didi totalizing more than 250 million users and launching a chauffeur service that two years ago was only known through Uber outside China. [...]

Viewpoints12 February 2016

Aviation Alliance Strategy

Beyond the global alliance model?

In the context of a challenging macro environment, the global aviation sector is facing unprecedented change due to advances in aircraft technology, disruptive business models and a new generation of digitally enabled passenger. In light [...]

Press Releases11 March 2016

Should Airline Alliances Redefine Their Models

In this article, Arthur D. Little's new report on Aviation Alliance Strategy is discussed. The report says that the alliance model has perhaps reached its high-water mark, paving the way for the continued emergence of a more multifaceted [...]

Press Releases17 November 2014

Arthur D. Little’s new report identifies strategic directions to address China’s urban mobility challenges

China urbanization is leading to huge mobility challenges.  Looking ahead, Chinese cities will become more urban at a higher speed than most cities around the world, with 77% of its population living in cities by 2050. Such [...]

Press Releases07 August 2014

Arthur D. Little says mobile ticketing can increase ease-of-use if transport operators make right decisions

In today’s era of increasing mobility, multi-modal transport platforms are increasing in importance and passengers are expecting more convenient ticketing options. Airlines have already embraced mobile boarding passes and are now taking [...]

Press Releases24 January 2014

Arthur D. Little and the UITP identify 25 imperatives to enable cities to cope with future mobility challenges

Global consultancy Arthur D. Little, together with its partner the UITP – The International Association of Public Transport – identifies three strategic directions and 25 imperatives for cities to consider to better shape the future [...]