From idea to results: Insights into world class idea enrichment

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Technology & Innovation Management June 2015

From idea to results: Insights into world class idea enrichment

Findings from Arthur D. Little’s R&D Management Best Practice Study

We are entering an era that will demand unheralded levels of creativity as companies constantly innovate and reinvent themselves to succeed in the search for growth and margins. This places increasing pressure on companies to generate a steady stream of high quality ideas that can eventually deliver top and bottom line growth. This viewpoint looks best practices in developing, nurturing, and enriching ideas.  Best practices identified include: time-limited ideation challenges for key strategic issues and a dedicated process to enrich and select winning ideas. To support this, senior leaders devote a significant amount of their time to ideation and are involved from start to finish. [...]

Your most valuable asset: insight into resource & competence management

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Technology & Innovation Management June 2015

Your most valuable asset: insight into resource & competence management

Findings from Arthur D. Little’s R&D Management Best Practice Study

The ever increasing rate of technology development and the combination of new disciplines places increasing demands on competence management in R&D and, if companies fail to develop or target the wrong areas, the consequences are greater and it’s harder to recover in time. One of the greatest inefficiencies in R&D is bottlenecks and delays in getting products to market, often due to resource constraints, hits companies hard. Best practices identified include:  resilience in resourcing plans to avoid bottlenecks, taking a long term view on competencies for the future and develop knowledge by investing in capability building projects and by linking internal and external networks. [...]

Urban Logistics

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Travel & Transportation June 2015

Urban Logistics

How to unlock value from last mile delivery for cities, transporters and retailers

Today, 64% of all travel happens within urban environments, and the total amount of urban kilometers traveled is expected to triple by 2050. A similar trend is anticipated in terms of urban goods distribution, with e-commerce being the fastest-growing driver of urban deliveries, which also impacts the length and fragmentation of urban logistics flows. As a growing number of vehicles in urban areas implies increased congestion, air pollution and noise, which negatively impact traffic safety, quality of life and urban economic competitiveness, more and more cities are experiencing issues related to last mile delivery of goods.
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Delivering the promise, with lower oil prices

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Energy & Utilities June 2015

Delivering the promise, with lower oil prices

Building in higher efficiency

Companies owning and operating oil and gas assets, especially under “new normal” oil prices of less than $75/day, will often need to embrace substantial transformational change in order to be truly successful. This is particularly so for smaller companies aiming to develop new assets or grow their production portfolio, but it also applies to the more established operators which may instead need to overturn the inertia of many years of established ways of working. [...]

GCC Solar Energy: Turning plans into reality

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Energy & Utilities June 2015

GCC Solar Energy: Turning plans into reality

How to renew the lost momentum?

The potential for solar energy in the Gulf Cooperation Council (GCC) is indisputable. Underpinned by the acute need to find alternative energy sources to reduce the opportunity cost of burning fossil-fuels, as well as the requirements to drive economic development, employment and technology intensive industries, the “solar industry” is no longer a sector this region can afford to ignore and not develop. [...]

Airports 4.0

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Travel & Transportation May 2015

Airports 4.0

Impact of Digital Transformation on Airport Economics

Airports are at the fore-front of global challenges and innovations of our society and business, among which Digital Transformation. Arthur D. Little highlights the impact of Digital Transformation on Airport Economics. [...]

Developing a customer experience

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Technology & Innovation Management May 2015

Developing a customer experience

Excellent customer experience need not be elusive

Excellent customer experience (CEX) remains elusive. Companies struggle with CEX due to lack of clear accountability at board level, or because they do not challenge their assumptions about what they think customers really want, or how they really feel about the service or product being offered. Consequently, they may focus on the wrong areas. Arthur D. Little’s leading approach to end-to-end CEX combines a multi-disciplinary team across customer experience, asset management and operations, partnered with digital strategy and transformation, because CEX requires a holistic response involving the whole organization. This Viewpoint sets out key considerations and a four-step process to invigorate CEX for your customers. [...]

Reshaping the future with NFV and SDN

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TIME May 2015

Reshaping the future with NFV and SDN

The impact of new technologies on carriers and their networks

A geographically diverse set of Tier 1 carriers is driving initiatives to standardize critical components of network functions virtualization (NFV) and software-defined networks (SDN). Led by AT&T, Deutsche Telekom, NTT, Telefonica and Verizon, among others, these carriers hope to bring new technologies first developed and proven in the data center into their networks. The excitement over NFV and SDN has created renewed interest in the networking business and has fanned debate regarding potential winners and losers. So far, however, there has been only limited analysis of the potential economic and competitive impact of these technologies on the network, operations and the bottom-line. [...]

Telecom and Media

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TIME May 2015

Telecom and Media

How to ride the OTT wave

The telecom and media space is going through significant changes as the way we consume media evolves. In 2014, the move to content digitalization accelerated and we received confirmation of the emergence of key players in the video and music distribution industry. [...]

Media & Entertainment: Flow of Funds

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TIME May 2015

Media & Entertainment: Flow of Funds

Trends and developments in the UK

The UK Media and Entertainment sector has exhibited solid growth to reach GBP 39.1 bn by the end of 2013. Consumer spending on media and entertainment accounted for more than half the total industry inflows, though the proportion coming from advertising is now growing strongly. Both segments exhibit a strong shift towards digitization. Within product genres, and when combining online and offline spend, TV/Video and Gaming exhibit overall revenue growth, whereas Music/Radio and Newspapers/Magazines remain in decline. [...]

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