Detection and prevention of risk from third parties

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Energy & Utilities, Risk November 2015

Detection and prevention of risk from third parties

Better safe than sorry

As companies’ reliance on third parties (such as contractors, partners and suppliers) increases, the need to both detect and prevent risk from these third parties becomes ever more important.  [...]

Second Grid Executive & Expert Roundtable

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Energy & Utilities October 2015

Second Grid Executive & Expert Roundtable

Power grids have become a dynamic part of the utility industry, as well as an important revenue driver and stable source of income for integrated utilities. Arthur D. Little brings executives and experts of European grid operators together annually to discuss the main challenges power grid operators currently face and will be facing in the near future. The II. Grid Executive & Expert Roundtable in Vienna, held 14–15 October 2015, brought interesting insight to asset management and digital transformation of a distribution system operator (DSO), which is a comprehensive challenge not limited to smart metering and smart grids. [...]

How to start off with "Industry 4.0" now!

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Operations Management October 2015

How to start off with "Industry 4.0" now!

How can companies manage the complexity of the host of topics around “Industry 4.0”? And how is it possible to gain financially measurable results?

"Industry 4.0" is currently on everyone’s lips. Which topics are just hyped? Which technologies have real value for the operations of your company? How, where and when should you implement them to gain profits in the short and long terms? Although the complexity of the questions is high, it is not advisable to wait. Pioneers can gain significant competitive advantage in the short term by following the right approach. [...]

Churn management in utilities

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Energy & Utilities October 2015

Churn management in utilities

Managing customer churn in power and gas utilities is a top priority in most European markets. Utilities are faced with ever-increasing challenges due to shifting customer preferences, the appearance of new offerings and of new competitors with different business models. The situation calls for a new, fresh look at how well customers are being served. Starting from the company’s ambition and priorities, the three elements discussed in this article – customer needs and attractiveness, tailored offering and a good quality service- need to be thoroughly reviewed. [...]

Maximize value from quality-testing operations:

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Operations Management October 2015

Maximize value from quality-testing operations:

Is your lab “market ready”?

Quality testing in F&B is business critical to ensure consistent good end-product quality and protect the corporate brand. However, despite significant budgets spent, there is often limited clarity and transparency about the incurred costs and operational performance of their testing laboratories. Typically, over 90% of routine testing lead times are “non-value adding” and up to 20% of the staff in quality-testing laboratories could be smartly reallocated by redefining the organizational setup, refocusing activities and redefining key processes. In order to turn this untapped potential into sustainable results, business executives can address the predominantly technical environment of quality-testing operations from a business perspective. The best way to start making this happen is to shift the focus externally, towards the lab’s clients and their needs. [...]

Technology & Innovation Management October 2015

Mastering technology strategy

How to leverage technologies for corporate success in a systematic and sustainable way

Consistently managing and exploiting the ever-changing development of technology can determine success or failure for a company. In order to prevail in an environment of volatile market requirements and increasing competition, companies need well-defined technology strategies that act as links between corporate strategy, business model, internal re-sources and external demand. Read more about our approach to build the bridge from corporate priorities and environmental conditions to a co-herent technology strategy. [...]

India

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Strategy & Organization October 2015

India

Investment Opportunity

A special report by Arthur D. Little on why India is an attractive investment destination, prepared for ASSOCHAM, one of India’s largest apex Chambers of Commerce, in conjunction with a Global Investors’ India Forum hosted by them in New Delhi, India on September 23-24, 2015”. This report captures the “voice of the investor” on the positives and challenges of investing and doing business in India. [...]

Telecom operators: Open Innovation with start-ups

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TIME September 2015

Telecom operators: Open Innovation with start-ups

Venture forth as partners of choice

The latest start-up activity cycle represents not only an accelerated disruption to existing business models but also serves as a renewed opportunity for telecom operators to tap into growth and innovation. At the same time, operators are currently far from being the partners of choice for start-ups, but are rather seen as slow-moving, inefficient, non-decision making and ultimately non-value creating partners. [...]

5G: Closer than you think

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TIME September 2015

5G: Closer than you think

While a global standard is yet to be defined, South Korea has already announced a 5G trial network for the Winter Olympic Games in 2018. From 2G to 4G, cellular wireless technologies have been evolving towards offering more speed, and each standard has been tagged with a handful of major attributes. 5G will embrace a significant leap forward in terms of performance targets, as it needs to offer new possibilities to connect not only people, but also objects such as cars, wearables, home appliances and industrial machines. In order to meet these targets, 5G technology will embrace end-to-end connections – not just the radio access part. [...]

Shared services – Event summary Executive Roundtable

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Strategy & Organization September 2015

Shared services – Event summary Executive Roundtable

The transformation challenge to realize benefits from shared services

Since the mid-1980s discrete shared services have been implemented across the globe; for instance, in finance & accounting, purchasing, IT and HR. Meanwhile, shared services have become a “commodity” approach for organizational performance improvement and developed as global and integrated business services. Arthur D. Little invited top executives and experts from different functions and industries to its Munich office to exchange approaches and practical experiences from shared-service implementations. [...]

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