Arthur D. Little’s “Future of the Internet Study” Broadens the Open Internet Debate

Download PDF, 7.5 MB

Facebook | Twitter | LinkedIn

TIME September 2014

Arthur D. Little’s “Future of the Internet Study” Broadens the Open Internet Debate

Driving Investments, Growth and Quality of Experience in the Internet of the Future

The internet has rapidly evolved from a static data platform to become a streaming video platform, and is soon expected to see its next wave of growth in machine-to-machine and any-to-any video communications. By 2030, the ‘Internet of Everything’ potentially adds trillions of euros in value to the public and private sectors. This report investigates the drivers of this growth and the investment incentives in the ‘upstream’ part of internet IP connectivity where all the autonomous networks of the world interconnect. [...]

Escaping the Safety Performance Plateau

Download PDF, 497 KB

Facebook | Twitter | LinkedIn

Risk September 2014

Escaping the Safety Performance Plateau

Getting safety improvement back on track

A challenge facing many organizations striving for safety improvement is plateauing in safety performance. Executive-led safety development programs can fuel significant initial improvement in performance, with high levels of engagement and demonstrable benefits evident throughout the organization.  [...]

Winning the Telecom Famine

Download PDF, 1.6 MB

Facebook | Twitter | LinkedIn

TIME September 2014

Winning the Telecom Famine

Applying Analytics to Create Value in Saturated Markets

In today’s challenging market environment, telecom management often implements spend-based segmentation and reactive pricing with a focus on short-term subscriber acquisition goals. This approach, however, has been at the expense of significant market value and a paradigm shift is now needed to escape the downward pricing spiral. [...]

Postal Operators

Download PDF, 1.3 MB

Facebook | Twitter | LinkedIn

Travel & Transportation August 2014

Postal Operators

Reducing Product Portfolio and Rates Complexity

Postal operators are stressing business diversification as the core element of their strategies, in order to increase revenue and the utilization of assets, but at the same time adding complexity to their already complex portfolios and pricing structures. Players addressing portfolio complexity, have the opportunity to dramatically reduce the number of products and rates without impacting their revenue generation. [...]

Risk Intelligence of Leaders

Download PDF, 583 KB

Facebook | Twitter | LinkedIn

Risk August 2014

Risk Intelligence of Leaders

Developing ‘Risk Intelligence’ in Leaders to Drive Safety Improvement

Leaders can, and must, influence the safety culture in their organization through their behavior, but measuring the characteristics that they need to perform this role can be a challenge. However, if the leaders ‘mindfulness’ of risk issues is enhanced and focused, the safety within the organization can be improved. The concept of ‘risk intelligence’ has emerged from research on the role of mindfulness and how we can learn from High Reliability Organizations. [...]

Riding the Mobile Ticketing Wave

Download PDF, 359 KB

Facebook | Twitter | LinkedIn

TIME, Travel & Transportation August 2014

Riding the Mobile Ticketing Wave

A Challenge for Transport Operators

Transport operators across the globe implement mobile ticketing services to increase customer convenience, handle ever increasing passenger numbers and operational efficiency. Airlines continue to be a front-runner, followed by municipal mass-transit commuter systems and railway operators. While new mobile ticketing applications, including NFC (Near-Field Communication), provide the opportunity for better ease-of-use, implementation is very complex. Numerous partners have to agree on a suitable solution in spite of competing for the “driver seat”. [...]

Automotive, Manufacturing July 2014

Fit for Customer Interaction

How do automotive manufacturers with multi-level sales structures align their interaction center organizations with increasingly demanding customer and product requirements?

The customer is moving more and more toward the focus of interaction, leading to more frequent and intensive customer dialogues in different channels. For companies selling their products in multi-level sales structures, this will require enormous alignment and coordination efforts in the future. Due to its complexity, customer dialogue in companies will need to take place on several levels. Reasonable and clear allocation of the dialogue functions to the sales levels is crucial to achieving efficiency. [...]

The 1st Middle East Conference on TeleMedicine and mHealth

Download PDF, 2.0 MB

Facebook | Twitter | LinkedIn

Healthcare July 2014

The 1st Middle East Conference on TeleMedicine and mHealth

A Paradigm Shift in Healthcare

As technology continues to redefine the way healthcare is delivered and managed, the event’s aim was to bring together all major stakeholders of the e-Health ecosystem from within the Gulf states as well as globally to network, share best practices & show case innovative solutions in Telemedicine and m-Health during relevant sessions and at the concurrent exhibition. [...]

Industrial Park Governance

Download PDF, 1.3 MB

Facebook | Twitter | LinkedIn

Energy & Utilities July 2014

Industrial Park Governance

The Vital Cog for Success

Governments often resort to the creation of industrial parks to catalyse the economy of a region or of the whole country. They invest tax-payer money into infrastructure projects with a view to attract investors into the park. If the park is thriving, these investors will in turn pay land rentals or dividends through their joint ventures with the park’s governing entity. They will also bring jobs to the region or the country, corporate tax income to the state or federal government and will enhance the park’s visibility with their own stature. [...]

The Automotive CO2 Emissions Challenge

Download PDF, 3.6 MB

Facebook | Twitter | LinkedIn

Automotive, GCAS July 2014

The Automotive CO2 Emissions Challenge

2020 Regulatory Scenario for Passenger Cars

Oil dependency and climate change are topics highly debated by governments and communities, and as a consequence, original equipment manufacturers (OEMs) must define investments, control manufacturing costs and review their car portfolios constantly to cope with worldwide future challenges. To predict the future development of automotive CO2 regulations up to 2020, Arthur D. Little defined key trends and regulation stability in different countries. [...]

| |Bookmark Arthur D. Little