TIME November 2009

Future of Television

The End of TV as We Know It?

The future of TV will be defined by the enrichment of linear TV with interactive, on-demand services. Successful business models will be based on a hybrid model, i.e. a combination of free services to attract users to the respective platform and paid services. Our report shows how this could work. If you are interested in the full report, please contact Dr. Karim Taga. [...]

Total Market Orientation

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Manufacturing, Consumer Goods November 2009

Total Market Orientation

Benchmarking study reveals key levers underpinning marketing and sales excellence

Arthur D. Little and the Leipzig Graduate School of Management recently undertook a cross-industry benchmarking study to identify the key levers to achieving marketing and sales excellence. Over the last 18 months companies have focused on cutting costs/downsizing and fuelling idle production capacity, often entailing price reductions or extended payment terms. Now, with the first signs of an economic recovery (with Asia as growth driver), executives need to ‘gear up’ to be able to take advantage of the increasing opportunities now presented, albeit at significantly reduced pre-crisis levels. The study finds that the engineering, manufacturing, and high-tech sectors have huge untapped potential for improving their performance across all categories that contribute to excellence in marketing and sales. [...]

Procurement Performance Measurement

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Operations Management, Consumer Goods November 2009

Procurement Performance Measurement

What CFOs expect from measuring Procurement Success

Procurement excellence is increasingly becoming an important factor in delivering efficient operations within successful companies. On the surface, effectively measuring procurement performance is not rocket science. However looking deeper, adequate measurement of procurement success is a big issue, as bottom-up reported savings can significantly deviate from the key financial figures a CFO looks at. Arthur D. Little’s latest study on procurement performance identifies the key challenges that companies currently face in developing a CFO-friendly procurement performance measurement. This report suggests a best practice approach to overcoming these challenges and consistently measuring purchasing success in the future. [...]

Post-Merger Integration of R&D

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Technology & Innovation Management November 2009

Post-Merger Integration of R&D

Reaping the full potential of post-merger integration

An in-depth study conducted by Arthur D. Little notes that while the potential gain of merging R&D departments is substantial, integration of R&D activities exposes the business to significant risks, is more difficult and takes longer than other areas – all factors that can spoil the affair. The solution is careful tailoring of a full R&D integration approach that deals with the “enablers” early on. [...]

Telecom Operators in a Carbon-Constrained World

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TIME November 2009

Telecom Operators in a Carbon-Constrained World

Findings of an Arthur D. Little Survey in the Middle East and North Africa

As the world awaits a global carbon reduction commitment, Middle Eastern and North African (MENA) telecoms operators must do more to ensure that energy and carbon management positively affect their future growth, according to a new report by Arthur D. Little and Dubai Internet City. [...]

The Hidden Value In Your Accounts Receivable

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Manufacturing, Consumer Goods October 2009

The Hidden Value In Your Accounts Receivable

The hidden value in accounts receivable - how to use 3rd party services

First-class accounts receivable management increases a firm’s value. Overlooked by many companies, reducing accounts receivable by use of 3rd party services, is a value creation lever frequently addressed by private equity owned companies. 3rd parties offer a wide range of services, from debt collection, to advanced financing solutions. Arthur D. Little shares its insight into the services, their properties, business cases, financial effects and implementation. [...]

Ensuring Survival

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Sustainability & Risk, Sustainability September 2009

Ensuring Survival

Business Models in a Low-Carbon World

Much to everybody’s surprise, the low-carbon bandwagon survived even a global downturn - it remains a real issue in the eyes of politicians and the public alike. We have not seen the end of risky financial decisions, but we have reached the end of a period when carbon became established as an issue but, despite this, action appeared optional for individual governments, businesses and societies. In this publication, we present four assertions that we believe highlight the dangers of complacency. [...]

Optimizing Involvement in the Development  of Sustainability Related Public Policy

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Sustainability & Risk, Sustainability September 2009

Optimizing Involvement in the Development of Sustainability Related Public Policy

Balancing Integrity and Innovation

Public policy is increasingly influencing the corporate sustainability agenda, as is the need for companies to engage in its development. This is by no means a simple task. In this Viewpoint we identify key steps in the policy development process and highlight how companies can optimise their involvement. [...]

Emerging markets in microinsurance

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Financial Services August 2009

Emerging markets in microinsurance

How to establish a foothold in the new market segment serving low-income customers

Low-income households feel the impact of adversity more heavily than most in society, yet have little access to affordable insurance products that could help to protect them. However, as insurance providers become increasingly aware of this unmet need, a new microinsurance industry is emerging. To gain a foothold in this market, insurers need to confront a number of challenges: what is the most appropriate operating model for this low-margin, high-volume segment? What type of products do low income consumers want? How can insurance products be distributed in a previously unserved market? Insurers that succeed in overcoming these challenges have the opportunity to tap a potentially vast new source of profit. [...]

Do more IT for less

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Information Management August 2009

Do more IT for less

Best-in-class companies act beyond pure cost-cutting in ICT

Economic downturns force a cost-orientation, especially for "commodities" like information & communication technology (ICT). The pressure on ICT organisations to improve efficiency and effectiveness rises - but best-in-class companies act beyond pure cost-cutting: a holistic performance optimisation, maintaining and streamlining the strategic ICT portfolio and addressing all relevant CIO levers for performance results in a higher long-term ICT value and profitability contribution. The Arthur D. Little ICT performance radar contains a well proven set of levers to unveil these improvement potentials. [...]

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