Traveller 2020 - Change of Mind

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Travel & Transportation August 2008

Traveller 2020 - Change of Mind

Are you ready for the new traveller?

Travellers' structure is changing, as are their requirements and buying behaviour. In this abstract, Arthur D. Little analyzes the "change of mind" of the traveller in 2020 compared to today’s travellers. The industry must significantly change its business model to prepare for the upcoming challenges within the next decade. We define the relevant future trends and derive recommendations for the four core business segments of tour operators, airports, airlines and hotels. The traveller is changing – so should be the industry. [...]

Automotive After-Sales 2015

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Automotive August 2008

Automotive After-Sales 2015

Are you ready for the battle?

Rapidly declining profit margins in the new car sales business together with the continuous extension of car life are making the after sales business increasingly important. At the same time, growing consolidation in the after-sales market is putting OEMs’ market share at risk. In a comprehensive study on the future after sales markets, Arthur D. Little has identified relevant trends. [...]

Five Habits of Highly Efficient Banks

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Financial Services August 2008

Five Habits of Highly Efficient Banks

If, as shareholders recognise, cost-efficiency is an indicator of a well run bank, how can it be achieved? An Arthur D. Little survey found that Europe’s most efficient banks have important characteristics in common: very cost-conscious cultures with a focus on embracing revenue-creating costs and pragmatic key performance indicators and straight-through processes and heavy investment in IT. [...]

Demystifying the Credit Crunch

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Private Equity July 2008

Demystifying the Credit Crunch

The credit crunch and its implications

The term “credit crunch” has entered the popular lexicon. Barely a day passes when the media is not opining on the topic. Rarely does an economic event have such a profound ripple effect on institutions and individuals throughout the world. [...]

Private Equity Value Creation

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Strategy & Organization July 2008

Private Equity Value Creation

How successful player ensure survival

The private equity industry has survived cyclical downturns, recessions and even double digit interest rates over the last three decades. As we enter a period of market uncertainty, Arthur D. Little's latest thought piece outlines the techniques used by successful private equity firms to ensure they survive a downturn by continuing to create value for investors and their portfolio companies. [...]

2013: Creating a Better Journey

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Travel & Transportation July 2008

2013: Creating a Better Journey

Transport is fundamental to the economy as a means of connecting people and moving goods. Years of economic growth have stretched our transport systems beyond levels where they can operate as reliably and efficiently as we demand. A joint Arthur D. Little report examines these trends and potential solutions. [...]

Opportunity Construction China

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Strategy & Organization July 2008

Opportunity Construction China

Leveraging potential in the Chinese market

The construction market in China, alongside the Middle East and Eastern Europe, represents one of the major growth opportunities for global construction suppliers and service providers. This growth is fuelled by the ever-growing "middle segment" and forces multinationals into developing ever more innovative strategies to succeed in this competitive and aggressive marketplace. [...]

Money's not all banks buy

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Financial Services July 2008

Money's not all banks buy

Strategic Supplier Management for Financial Services Organisations

Purchasing, as a rule, is not part of a bank or insurance company’s core business. As a result, financial services organisations often underestimate both the risks associated with purchasing and the advantages of managing suppliers and product groups in a systematic way. Strategic management of suppliers can deliver considerable benefits. [...]

Pressure on Energy Prices

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Energy & Utilities June 2008

Pressure on Energy Prices

Successful Responses for Utilities

Energy utility companies across Europe are feeling huge customer and political resistance to recent and forthcoming price increases. The increases have highly visible causes. Oil, gas and coal prices have all hit record highs in recent months. Meanwhile, massive investments are needed to meet both customer and regulatory requirements [...]

Green Purchasing Power

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Sustainability & Risk, Sustainability June 2008

Green Purchasing Power

Cost Reduction and Revenue Generation through Sustainable Procurement

As stakeholders become increasingly insistent that "promises made" by the CEO become "promises delivered", business leaders will need to extract and manage increasing innovation from suppliers as well as employees to deliver on commitment to sustainable performance. [...]

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