Innovation Excellence in Logistics

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Travel & Transportation November 2007

Innovation Excellence in Logistics

Value Creation by Innovation

In the field of logistics, the importance of innovation is still underestimated and underexploited. However, the current fluid marketplace offers many opportunities. This study was conducted by the European Logistics Association (ELA) together with Arthur D. Little and covers more than 100 logistics service providers and shippers across 15 European countries. [...]

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TIME November 2007

Broadband Market Development in Germany

A multi-indicator view

In the past Germany was repeatedly criticised because of what appeared to be its underdeveloped internet market when the number of broadband connections per household was compared with other industrialised countries. The report demonstrates that a broader spectrum of indicators shows that Germany holds a good position in the market for broadband internet access when compared to other European countries. [...]

Integrity + Innovation = Performance

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Sustainability & Risk, Sustainability August 2007

Integrity + Innovation = Performance

The Sustainability Value Formula

The sustainability value formula examines how leading companies are building long-term sustainable performance through an intense focus on integrity and innovation. This paper brings clarity to the issues of where and how corporate responsibility delivers value to the firm. [...]

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TIME May 2007

Telecom Operators

Caution - work ahead

More than ever, European telecom operators must juggle between shrinking revenues in their traditional businesses on the one hand and opportunities to capture growth in attractive new markets on the other, driven by the development of fixed and mobile broadband. [...]

TIME May 2007

HSPA and mobile WiMax for Mobile Broadband Wireless Access

HSPA and mobile WiMax for Mobile Broadband Wireless Access.

The advent of mobile broadband access is accompanied by significant uncertainties over the likely future successes of the new technology choices that are becoming available. In particular, the relative commercial and technical advantages and disadvantages of operating HSPA vs. mobile WiMax remain unresolved. [...]

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Strategy & Organization March 2007

Fitting China into Your Global Footprint

Fitting China into your global footprint

China is no longer just a low-cost country suited to cheap mass production. It has now also developed the capabilities to serve as an R&D base. Companies must therefore design a new strategy fitting China into their global manufacturing and R&D footprint. This article outlines the key principles and benefits of a "China fit" logic and explains how to apply them in a step-by-step approach. [...]

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Strategy & Organization March 2007

The Fit between Business Strategy and R&D Organisation

The fit between business strategy and R&D organisation

Corporations constantly struggle to get the right fit in their R&D organisation. It should neither be too global nor too focused, and it must fit into the company’s overall strategy. This article shares the insights from a study undertaken by Arthur D. Little of the link between business strategy and R&D organisation and shows through a concrete example how these insights can be applied. [...]

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Manufacturing March 2007

Delocalization of R&D

Development to follow the production trend?

Discussion of the development footprint is omnipresent in Western media. In our survey  conducted across 54 global companies in the aerospace & defence, automotive, manufacturing and electronics industries we found out that most of the R&D headcount growth in the next five years will occur offshore. [...]

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Strategy & Organization, Consumer Goods March 2007

Improving Satisfaction throughout the Customer Lifecycle

Improving satisfaction throughout the customer life-cycle

It is ever more crucial for companies not only to keep customers happy but to keep the right customers happy. But how can they measure the value of customers through the whole customer life-cycle? In this article, the authors explain the methodology developed by Arthur D. Little that helps companies to measure satisfaction levels and translate the results into actions with sustainable results. [...]

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TIME December 2006

Web 2.0

Web reloaded? Driving convergence in the "real world"

Arthur D. Little has led a number of Web 2.0 projects. One of the lessons learned out of these projects is that Web 2.0 is not only gaining speed in the US but also in Europe. Recent deals, such as the acquisition of MySpace by the News Corporation, the acquisition of by ProSiebenSat1, the partnership between Soonr and Swisscom or the success of, are just a few examples of the rising importance of new Web applications all over the world. In our white paper, we show the most important trends driving Web applications, detail our view of Web 2.0, analyse the underlying business models and show the implications of the "New Web" on the TIME industries. [...]

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