Maximize value from quality-testing operations:

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Operations Management October 2015

Maximize value from quality-testing operations:

Is your lab “market ready”?

Quality testing in F&B is business critical to ensure consistent good end-product quality and protect the corporate brand. However, despite significant budgets spent, there is often limited clarity and transparency about the incurred costs and operational performance of their testing laboratories. Typically, over 90% of routine testing lead times are “non-value adding” and up to 20% of the staff in quality-testing laboratories could be smartly reallocated by redefining the organizational setup, refocusing activities and redefining key processes. In order to turn this untapped potential into sustainable results, business executives can address the predominantly technical environment of quality-testing operations from a business perspective. The best way to start making this happen is to shift the focus externally, towards the lab’s clients and their needs. [...]

Technology & Innovation Management October 2015

Mastering technology strategy

How to leverage technologies for corporate success in a systematic and sustainable way

Consistently managing and exploiting the ever-changing development of technology can determine success or failure for a company. In order to prevail in an environment of volatile market requirements and increasing competition, companies need well-defined technology strategies that act as links between corporate strategy, business model, internal re-sources and external demand. Read more about our approach to build the bridge from corporate priorities and environmental conditions to a co-herent technology strategy. [...]

India

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Strategy & Organization October 2015

India

Investment Opportunity

A special report by Arthur D. Little on why India is an attractive investment destination, prepared for ASSOCHAM, one of India’s largest apex Chambers of Commerce, in conjunction with a Global Investors’ India Forum hosted by them in New Delhi, India on September 23-24, 2015”. This report captures the “voice of the investor” on the positives and challenges of investing and doing business in India. [...]

Telecom operators: Open Innovation with start-ups

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TIME September 2015

Telecom operators: Open Innovation with start-ups

Venture forth as partners of choice

The latest start-up activity cycle represents not only an accelerated disruption to existing business models but also serves as a renewed opportunity for telecom operators to tap into growth and innovation. At the same time, operators are currently far from being the partners of choice for start-ups, but are rather seen as slow-moving, inefficient, non-decision making and ultimately non-value creating partners. [...]

5G: Closer than you think

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TIME September 2015

5G: Closer than you think

While a global standard is yet to be defined, South Korea has already announced a 5G trial network for the Winter Olympic Games in 2018. From 2G to 4G, cellular wireless technologies have been evolving towards offering more speed, and each standard has been tagged with a handful of major attributes. 5G will embrace a significant leap forward in terms of performance targets, as it needs to offer new possibilities to connect not only people, but also objects such as cars, wearables, home appliances and industrial machines. In order to meet these targets, 5G technology will embrace end-to-end connections – not just the radio access part. [...]

Shared services – Event summary Executive Roundtable

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Strategy & Organization September 2015

Shared services – Event summary Executive Roundtable

The transformation challenge to realize benefits from shared services

Since the mid-1980s discrete shared services have been implemented across the globe; for instance, in finance & accounting, purchasing, IT and HR. Meanwhile, shared services have become a “commodity” approach for organizational performance improvement and developed as global and integrated business services. Arthur D. Little invited top executives and experts from different functions and industries to its Munich office to exchange approaches and practical experiences from shared-service implementations. [...]

Energy & Utilities Benchmarking Study

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Energy & Utilities September 2015

Energy & Utilities Benchmarking Study

Power & gas retail benchmark conclusions

As power and gas retail markets have been liberalizing in Europe in the past decades, the business of selling energy to retail consumers has been completely transformed. New products and services have been developed in most countries and utilities have launched new channels and ways to interact with their customers. The learnings and conclusions from our 2014 power & gas retailers’ benchmark of European incumbents indicate that there is a long way to go for many companies in improving their costs. The first section of this viewpoint reviews these findings and finds out that it is not uncommon to identify a difference in costs per customer of 35€ between best and worst performers. The second section summarizes the conclusions of the discussions and reviews we had with the different participants and the final remarks highlight some insights for power & gas retail executives. [...]

Mobile payment

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TIME August 2015

Mobile payment

Is this the turning point?

Mobile payment has been on the agenda of numerous players across industries for more than a decade. Now, with Apple Pay launched and the markets getting equipped, mobile payment may finally take off, also in developed markets. Most recent example underlining the potential for a final uptake, the German grocery chain ALDI, known as a rather traditional player, announced the introduction of mobile payment in Germany, a country with a current cash share of more than 80%. [...]

The “Chief Digital Dilemma”

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Technology & Innovation Management August 2015

The “Chief Digital Dilemma”

The thin red line between the success and failure of the chief digital officer… and the need for the role

Digitization is omnipresent, and many companies are starting to bundle free-floating responsibilities into a single unit or person: the chief digital office(r). Yet many fail in their attempts to get real value out of such a position and wonder what happened to their ambitious digital plans and ideas. A significant number of established CDOs have vanished, leaving a vacuum of digital responsibility. [...]

Can Group 1 base oil come back?

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Energy & Utilities August 2015

Can Group 1 base oil come back?

The impact of the lower crude prices on the global base oil markets

The global lubricants and base oil markets have had a challenging start to the new millennium. Annual growth has, on average, been well below global GDP growth due to technology improvements in transportation and industry. Furthermore, changing standards are leading to a gradual replacement of Group I-based products to Group II- and III-based products, resulting in plant closures around the world. However, the lower oil prices might lead to temporary relief for Group I producers and an additional boost for the entire industry. [...]

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