Digital Inclusion in public services

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Public Services, Technology & Innovation Management September 2016

Digital Inclusion in public services

Enhancing digital literacy, skills and inclusion in public services

Despite investments and efforts, the performance in "connectivity" of different European regions is not homogenous. [...]

The Truck Industry in the Middle East

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Automotive, Strategy & Organization September 2016

The Truck Industry in the Middle East

Strategic growth opportunities in an underestimated region

Conventional wisdom in the truck industry is that the Middle East is mostly a budget-truck market, with a strong presence of Chinese manufacturers - but the reality is different. [...]

Procurement 4.0 in the digital world

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Operations Management September 2016

Procurement 4.0 in the digital world

Transforming procurement into an agile, linked innovation leader and catalyst

The world is changing: decreasing levels of in-house value-add and increasing speed of market and technological changes require procurement to transform into an agile, linked innovation leader and real-time, integrated supply-chain manager. [...]

Risk September 2016

Escalating fines for safety offences

Since the introduction of new sentencing guidelines in February 2016, UK companies have seen much larger fines for health and safety violations [...]

The future of diesel engines

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Automotive, Strategy & Organization July 2016

The future of diesel engines

Diesel market share will stay above 50% in medium-upper car segments

Limits on emissions in the automotive sector are expected to become even more stringent in the future, with the US and EU leading the regulation pattern. [...]

How to unlock the hidden value of the customer?

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Automotive, Strategy & Organization July 2016

How to unlock the hidden value of the customer?

Capturing maximum customer spending through dynamic pricing and bundling

In the last two decades all OEMs have found new space for growth by leveraging additional revenue streams thataddressed downstream business and ancillary products and services. They realized that even though they were massivelyinvesting in marketing and sales activities that attempted to influence consumer perceptions in order to generate salesopportunities, they were achieving only 40% of customer spending. [...]

The evolution of the public HR system

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Information Management June 2016

The evolution of the public HR system

From regulatory compliance tool to knowledge management system

The DSII, the information systems management division of the Ministry of Economy and Finance (MEF), has requested a thematic and functional support intervention to design the evolution of "NOIPA", the centralized personnel management system of the Italian Public Administration. [...]

The roadmap to IT spending review

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Information Management June 2016

The roadmap to IT spending review

Boosting IT cost efficiency within the public sector

Italy's Ministry of Economy and Finance (MEF) manages the most relevant information systems for the country system, in terms of both dimension and treatment of sensitive data, and is also the front runner among the public and private Italian operators in terms of IT expenditure. [...]

Time to monetize fixed-mobile convergence

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TIME June 2016

Time to monetize fixed-mobile convergence

How to move beyond fixed-mobile bundles

Fixed-mobile convergence has become a reality in Europe, driven by operators in markets within frastructure-based competition and essentially adopted by customers for its discounts. [...]

Airport Parking

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Travel & Transportation, Strategy & Organization May 2016

Airport Parking

How to maximize customer experience and value creation from airport parking activities

Airport parking activities are an important contributor to the commercial revenue streams of airports. Airports must therefore offer attractive portfolios of parking products at the right prices to contribute to the overall experience of the airport passenger. [...]

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