Digital signature solutions are quickly replacing paper-based signatures and have the potential to dominate signature-related processes. The financial services industry is the pioneer in the adoption and development of digital signature solutions, and we expect other industries, such as telecommunication, commerce, utilities, notaries and healthcare, to follow soon. The primary benefits of digital signatures include increased efficiency, lower costs and increased customer satisfaction.
This report, which is based on Arthur D. Little’s survey of 50 market experts, provides an overview of the digital signature technology, its current and potential market, as well as the benefits and challenges it brings. We also present examples of practical applications of digital signature solutions.