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Arthur D Little - Digital Shift - Array

Home - Digital Operating Model

Arthur D Little - Digital Shift - Array

The Human

Arthur D Little - Digital Shift - Array

Business Models & Customer Value

Arthur D Little - Digital Shift - Array

Flywheel & Ubiquity

Arthur D Little - Digital Shift - Array

Roadmap & Monitor

Arthur D Little - Digital Shift - Array

Communication & Change

Arthur D Little - Digital Shift - Array

Technology & Connectivity

Arthur D Little - Digital Shift - Array

Data & Analytics

Arthur D Little - Digital Shift - Array

Ecosystems, Processes, Digital Twins

Arthur D Little - Digital Shift - Array

Empowerment & Governance

Arthur D Little - Digital Shift - Array

Security & Compliance

The Human

For us at Arthur D. Little, the Human is in the center of every transformation.

The Human

Your staff, your customers, your partners and your stakeholders are the ones who make a difference, the ones who define your company and the single most important USP!

Therefore, whenever we think about the Digital Shift we always think about The Human as well.

User Experience

Make you products, solutions and services a pleasure to use

Customer Centricity

Start every thought from the customers point of view

Digital Culture

Embrace the new and find your sweet spot in digital

Skills & Knowledge

Develop your team for innovation

Talent Engagement

Find and employ the right people for the ever-changing verity of tasks

Viral Enthusiasm

Embrace and communicate change, every day

Leadership

Guide your team with a digital mindset through a digital world

Ways of Working

Support daily work with digital technologies effectively

Awareness

Raise awareness for consequences of one’s own actions in the digital word

Human / Machine collaboration

Design processes to maximize efficiency between the real and the digital world

Data Culture

Proactively share and leverage data across the organization

Technology Attitude

Take away fears and introduce eagerness towards technology

Digital Culture

New digital technologies & market requirements massively impact employees and company culture. 90% of unsuccessful digital transformations have failed due to lack of cultural change. Organizations focusing on cultural transformation and developing new sets of skills are more likely to succeed in digital shift. Employee development and empowerment accelerate motivation and performance.

Organizations need to react accordingly and address what lies underneath the surface!

Arthur D Little - Digital Shift - Graph Digital people culture
Arthur D Little - Digital Shift - Graph Digital people culture

Arthur D Little - Digital Shift - Innovation Innovation

Everyone embraces innovation and the organization improves itself continuously

Introducing an innovation challenge or an open Friday where everyone is allowed to work on whatever they like

Arthur D Little - Digital Shift - Flexibility Flexibility

Change is welcomed and the challenge of adopting to new conditions is perceived positively

Arthur D Little - Digital Shift - bulbRegularly introduce (beneficial) change, refine processes, upgrade the office space, introduce new tools

Arthur D Little - Digital Shift - Customer Customer

The customer is placed in the center of every thought

Arthur D Little - Digital Shift - bulbUse tools like customer journeys and design thinking to approach challenge from the customer’s perspective

Arthur D Little - Digital Shift - Empowerment Empowerment

People think and decide themselves, there are guidelines, no boundaries

Arthur D Little - Digital Shift - bulbActively reduce management interference, enable and empower operative teams to take decisions

Arthur D Little - Digital Shift - Collaboration Collaboration

It feels more natural to work and share with others than working alone

Arthur D Little - Digital Shift - bulbCreate open spaces and cozy environments to work together and introduce tools like daily stand up meetings

Arthur D Little - Digital Shift - Action Action

It is accepted to just do things and fail fast rather than overthink and overplan

Arthur D Little - Digital Shift - bulb Implement the Three-Pirate-Rule, if there are three persons enthusiastic to do something (whatever it is), let them do

Changing a companies DNA requires a comprehensive approach

Transforming the mindset of all human beings working together in large cooperation requires to look at both people and culture comprehensively:

  1. People: Developing new skill sets among employees to master technological and processual challenges
  2. Culture: A new kind of empowerment and self-reliance has to be embedded in the company culture to increase speed and flexibility

Want to know more? Get in touch!

Arthur D Little - Digital Shift - Volker Pfirsching picture

Volker Pfirsching

Partner Central Europe

Technology & Innovation Management

Arthur D Little - Digital Shift - Fabian Sempf picture

Fabian Sempf

Principal, Central Europe

Technology & Innovation Management