Capability development
Technology & innovation management

Capability assessment and development strategy

Arthur D. Little assisted a leading global metro rail operator in establishing a strategy and plan for developing innovation and technology capabilities for asset management


One of the world’s leading metro rail operators wished to understand what technical capabilities it needed to develop in order to successfully pursue a long-term 15 year asset management strategy, which also being developed with advice and support from Arthur D. Little.


Arthur D. Little conducted a strategic capability analysis, beginning with unbundling the already-established asset management strategic priorities into critical required know-how elements, both now and in the future.  These  know-how elements were classified in terms of the required levels of mastery to be achieved, based on strategic importance and suitability for make/buy. For critical elements, the current levels of mastery were assessed to provide a gap analysis. A detailed development plan and roadmap was prepared to set out how the gaps would be overcome


Based on the analysis the client was able to put in place an effective and comprehensive capability development plan, covering both short and long-term, to provide a key underpinning to enable effective implementation of its new long-term asset management strategy