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What’s in the future for fuel cell vehicles?

Will hydrogen fuel cell vehicles fully demonstrate their benefits with the uptake scenario still uncertain and OEMs already investing?

Arthur D. Little has already analyzed and reported the evolution trends in traditional and innovative powertrain technologies. In this report Arthur D. Little provides its perspective on the present and future of fuel cell vehicles (FCVs), providing a synthetic comparison with other technologies,...
Automotive

Battery Electric Vehicles vs. Internal Combustion Engine

A United States-Based Comprehensive Assessment

Battery electric vehicles (BEVs) do not consume gasoline or produce tailpipe carbon emissions, placing the promise of an environmentally sustainable driving experience within reach of the average consumer. However, the question remains: “Do BEVs truly offer an environmental advantage with respect...
Automotive

The Truck Industry in the Middle East

Strategic growth opportunities in an underestimated region

Executive summaryConventional wisdom in the truck industry is that the Middle East is mostly a budget-truck market, with a strong presence of Chinese manufacturers – but the reality is different. The Middle East is, firstly, on a far higher truck-quality standard and, more importantly, does not...
Automotive

The future of diesel engines

Diesel market share will stay above 50% in medium-upper car segments

Limits on emissions in the automotive sector are expected to become even more stringent in the future, with the US and EU leading the regulation pattern. Diesel accounts for about 50% of yearly car registrations in the EU (though less than 1% in the US) but, unlike with gasoline, exhaust emissions...
Automotive

How to unlock the hidden value of the customer?

Capturing maximum customer spending through dynamic pricing and bundling

In the last two decades all OEMs have found new space for growth by leveraging additional revenue streams that addressed downstream business and ancillary products and services. They realized that even though they were massively investing in marketing and sales activities that attempted to...
Automotive, Marketing & sales

China: the next pioneer in new mobility?

Why digitally enabled mobility is rising so fast in China

Taxi-hailing platforms in China have been in the spotlight recently, with the merger of Kuaidi and Didi totalizing more than 250 million users and launching a chauffeur service that two years ago was only known through Uber outside China. In addition to these impressive figures, a mobility...
Automotive, Travel & transportation

The China light van segment

A dynamic market with increasing volume and shifting needs

The light van market in China seems to be a long-forgotten segment for foreign OEMs. The market is mostly in low-tier cities and rural areas where customers have limited budgets. As a result, most foreign OEMs have not paid too much attention to it, despite the size of the market (around 3 million...
Automotive

“We should embrace the future for all the opportunities it

Gemalto is a world-leader in digital security solutions and devices – Gemalto technology is in the pockets of one out of every two human beings in the world today. In our interview with Olivier Piou, the CEO of Gemalto, he shares his own unique insights on the current state of digital security and...
Automotive

After Sales: Customer Orientation Unsatisfying

Automotive OEMs and their dealer organizations neglect the process stability in after sales. Performance transparency and motivation need to be...

The competitive situation in automotive after sales has continuously changed in the recent past. Independent workshops and repair shop chains have gained significant market share. Within this set-up, the neglected process stability and unsatisfying customer orientation of OEMs and their service...
Automotive, Marketing & sales

Fit for Customer Interaction

How do automotive manufacturers with multi-level sales structures align their interaction center organizations with increasingly demanding customer...

The customer is moving more and more toward the focus of interaction, leading to more frequent and intensive customer dialogues in different channels. For companies selling their products in multi-level sales structures, this will require enormous alignment and coordination efforts in the future....
Automotive, Marketing & sales