financial services

Financial services

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Why now is the time for banks to strategically review their IT spend

To deliver the future of banking, managing IT spend needs a new approach

IT spend is on the rise for banks. To deliver the future of banking, managing IT spend needs a new approach. Based on our experience and research from the past economic crisis, the most mature IT organizations responded faster during the downturn. IT total spend management is a crucial part of the...
Financial services

The game is changing

New rules reshaping wealth management

With its high price-to-earnings multiples and solid fundamentals, wealth management remains the most attractive banking segment. However, with revenue margins falling inexorably in past years, it’s evident that wealth managers have been struggling to realize the full potential of their client...
Financial services

ESG – The irreversible mega-trend

Why ESG and sustainable finance are the new normal for financial institutions

Environmental, social, and governance (ESG) and sustainable finance can no longer be thought of as nonessential niceties. They are game changers that together will reshape the financial services industry. As such, they will become a driving force behind banking, their impact felt both broad and...
Financial services

Non-performing loan management

Best practices and implications for non-performing loan management and setting up a workout unit

Financial services

Bold choices ahead – transforming banks to win

Banks should become the economic lever corporations and consumers need to survive the pandemic

Financial services

Beyond cost efficiencies in shared service centers

Alternative focus to maximize shared service center value generation

Financial services, Operations management

Open banking: The beginning of a new era

Due to digital disruption, an important dichotomy erupts: banks have more interaction with customers than ever, but customers have many more choices to fulfill their financial needs. As customers prefer choices and experience over being locked into single suppliers, banks need to transform into...
Financial services

Loss prevention framework for insurance companies

An innovative approach to measuring and controlling risk

Innovative, homogenous and structured risk valuation approaches have played a unique role in reducing risk exposure and uncertainty surrounding insurance companies. However, market resilience, lack of information and specialty business require a tune-up in subjective and swung risk valuations. A...
Financial services, Strategy, Organization & transformation, Risk

Innovation in the Indian life insurance industry

Improving customer retention through predictive analytics

Predictive analytics provides the necessary tools to Indian life insurance companies to improve customer retention, optimize business processes and improve profitability.In India, there are 24 life insurance companies. Life Insurance Corporation of India (LIC), a Government of India-owned...
Financial services, Strategy, Organization & transformation

Setting objectives and measuring digitalization in Financial Services

It’s time to re-examine the facts and adjust the course

Financial companies are investing in digitalization to improve operational costs and meet client expectations, but few can claim success. In this viewpoint we argue that a vast majority of companies seem to have started digitalizing themselves aimlessly, with no clear objectives of how they want to...
Financial services, Digital company transformation