Telecommunications, Information technology, Media & Electronics (TIME)

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March 2020

Unleashing value from intelligent automated processes

How communication service providers can capture the AI-powered RPA opportunity

Robotic process automation (RPA) and artificial intelligence (AI) are complementary – when implemented together they enlarge the scale of value that can be created. AI can add intelligence to automated processes, enabling companies to extract insight on which they can base data-driven business...
Telecommunications, Information technology, Media & Electronics (TIME)
February 2020

Is your city ready to go digital?

How 5G use cases will unleash your city’s full potential

Today, cities face a multitude of challenges originating from societal and technological changes: population growth, urbanization, infrastructure provision, crime and cyber-crime, and environmental pollution. These challenges necessitate new digital use cases. A variety of use cases based on 5G,...
Public services, Telecommunications, Information technology, Media & Electronics (TIME)
January 2020

Acing 5G pricing

How to price 5G for optimal monetization

Leading telcos have switched on their 5G networks and launched commercial offers to acquire early adopters. With the scale of investments required for 5G, the consumer pricing strategy becomes a critical lever for recouping these investments. In this viewpoint we aim to provide a framework for...
Telecommunications, Information technology, Media & Electronics (TIME)
January 2020

Embracing the future

How can operators embrace telecom disruption?

Telecommunications, Information technology, Media & Electronics (TIME)
December 2019

Resolving customer complaints in the digital era

Telcos: Dare to care ?

Telecommunications, Information technology, Media & Electronics (TIME)
October 2019

Evolving pricing of mobile tariff plans

Be dynamic or lose

The telecom industry is standing at a crossroads, with increasing users, rapid technology shifts, usage shifts to content services, exponential growth in data usage, and ever-increasing competition. Global trends for mobile services show that average revenue per user (ARPU) is declining, whereas...
Telecommunications, Information technology, Media & Electronics (TIME)
October 2019

Beyond traditional network & IT organizations

It’s time to move forward, from business areas to functional layers

With the onset of new technologies such as 5G, NFV and IoT, telecom executives are increasingly realizing that transformation of technology organization is imminent. The CTO office is at the center of this and needs to rethink its strategic roadmap and operating model. In this paper, we assess how...
Telecommunications, Information technology, Media & Electronics (TIME)
September 2019

Who dares wins!

How access transformation can fast-track evolution of operator production platforms.

Telecommunications, Information technology, Media & Electronics (TIME)
May 2019

Queens, knights and “TowerCos”: Telecom chess

Staying ahead in the game

Telecommunications, Information technology, Media & Electronics (TIME)
April 2019

Agile – Turning data overload into meaningful value

Why and how agile can help organizations understand and benefit from a growing amount of data

In today’s digital environment, companies and their customers are generating increasing amounts of data. Correctly interpreted and used, this overload can be a means of competitive differentiation. It can improve understanding of customers and their behaviors, as well as control of internal...
Telecommunications, Information technology, Media & Electronics (TIME)